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Recent customer comments

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Very good



based on 5034 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 6.4
  • Location 8.0
  • Room Comfort/Standard 7.5
  • Staff Performance 7.5
  • Value for Money 7.3
  • Food/Dining 7.2

3.3 anthony W.
Indonesia
July 31, 2014
bad staff, expensive, dirty and slob
location
really slow response and not friendly , dont care about the costumer, really dirty and slob room and the water is really dirty average price low facilities

8 Choo C.
Malaysia
July 30, 2014
Pleasant stay
+Location +Cleanliness +Food
Nice & pleasant hotel

4.7 Ken K.
Malaysia
September 11, 2014
Nice location but Poor Services
Nice Location, Poor Service and Quite Clean
Services are needed to be improved. Customers are required to pay for parking fees even though the hotel fees are considered not cheap. Thank You.

8 firas F.
Iraq
August 22, 2014
good
breakfast and order and food service
good

5.3 Judy C.
United States of America
August 06, 2014
Location
Location price
Good location , receptionists are not friendly. Room needs updating .

9.3 Mooi K.
Malaysia
July 30, 2014
Nice Stay
Swimming pool, Breakfast and bathtub
Good service, Nice Stay, Clean and big.

4.7 Teng K.
Malaysia
July 29, 2014
Poor service
Location,car park provide,
Poor service and didn't provide free carpark for the residents.The room condition is not good.

6.7 Wei L.
Singapore
July 29, 2014
good location
location, price, service
Quite a good location, walking distance to jalan alor and shopping areas.. however the room is abit old.. the room door cannot be closed automatically.. the television, lights and air-con switched on and off by itself in the middle of the night as the card key cannot be properly detected.. other than these, pleasant stay.

3.7 Anne G.
Philippines
July 29, 2014
Bed bugs, rude staff, old rooms
operator who handled queries whenever we had issues were prompt to answer the call, good location, quick service
The room we stayed at had lots of bed bugs! We requested to transfer in the early morning. The hotel staff even refused us saying we had to wait until the check out time. Had I not really sounded annoyed they wouldn't transfer us to another room.

6.3 khon H.
Malaysia
July 29, 2014
The room is dirty, not clean. Bath room also dirty
Near kl town area.
The hotel is near the shopping area but hotel condition is not so good.