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Very good 7.5
Based on 5066 reviews

Recent customer comments

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Very good

based on 5066 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 6.4
  • Location 8.0
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.3
  • Food/Dining 7.2

Happy L.
June 18, 2014
Good Stay in City Hotel
Friendly staff, Comfort Stay, Good Location
Swiss Garden Hotel KL has never failed us with the service provided. Though the hotel has aged, It is well maintained. Buffet breakfast served was great, staff is friendly and attentive. Parking provided (thou now it is note free but is a good deal to pay RM10 for each stay). Bukit Bintang and Jalan Alor are just walking distance. Couldn't ask for more.

Abdirahim B.
New Zealand
June 15, 2014
very good
spa ,staff and restaurant
very good indeed I liked it

John Y.
United States
June 15, 2014
Tiny swimming pool Breakfast was ok. Staff helpful
Location. Free wifi. Staff resourceful.
It was comfotable. Room decor a bit dated. Swimming pool was way too small for a 4,star hotel.

Sy C.
June 15, 2014
Good location.
Good location. Big room.

Sy C.
June 15, 2014
Good location.
Good location.

Ping L.
June 14, 2014
Quiet, centrally located, closed to shopping areas
Quiet, centrally located, closed to shopping areas. generally a good location for stay

Kar L.
June 13, 2014
Nice location but hotel a bit run down
location, affordability & staff friendly
Overall satisfactory

Sarah C.
June 11, 2014
Good location, but getting old
Easy access to transportation, shopping and local night life
This was my second stay at the Swiss Garden. The hotel is good, but is getting old and needs a bit of an overhaul. I'm not a super picky person, but felt that for the money spent, I could have done better.

David W.
United States
June 11, 2014
Very poor.
Location to Chinatown and local mall.

Eunice K.
June 11, 2014
Relaxing weekend getaway
Easy access to shopping malls, safe, good customer service
I chose Swiss-Garden Hotel as my friends were holding their wedding matrimony and reception at the hotel so it would be more convenient for me. Bukit Bintang was just a few minutes walk away and the location is good. VCR(coffee place) was just behind the hotel so it was very convenient if i wanted to have a good cuppa coffee. Downside was the rooms weren't really soundproof. I could hear the next room using the bathroom and blow dryer. Room service was great, I was surprised when they came to offer change of towels when I didn't request. Thumbs up for that. Overall it was good and I would stay at the hotel again.