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Very good 7.5
Based on 5068 reviews

Recent customer comments

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Very good

based on 5068 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 6.4
  • Location 8.0
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.3
  • Food/Dining 7.2

Dagvadorj B.
March 27, 2014
Swiss Garden KL
Close to downtown area, Friendly staff, Clean
This hotel is conveniently located near Times Square which is about 5 minutes walk. Clean and spacious room. Friendly staff, all you need for a business trip.

Mohammad G.
Saudi Arabia
March 25, 2014
v good
room, service reception

Bing L.
March 25, 2014
good location
Location, service
We had a very nice stay. The hotel is very close to the LRT and Monorail station Hang Tuah. And very close to Times Square Berjaya shopping mall

chee L.
March 24, 2014
good location,
Good location but lack good F&B ard the hotel. Hotel food was average. To get local food must walk to the night market across the road.

Eric O.
March 23, 2014
Very poor condition
The condition of the hotel was old and deplorable. Poor lighting, torn wiring, dirty bathtubs and the list goes on.

Swee K.
Brunei Darussalam
March 23, 2014
Close to shopping area, Good choice of Breakfast Buffet, Friendly Staff
My stay was alright. The room was clean, comfortable and spacious. The choice of food offered for their Breakfast Buffet was good enough and good strong coffee. I enjoyed it. The only problem I had was with the key-card which kept malfunctioning. After several attempts at going down to the Front Desk to reset my key-card, it still did not work. Finally one of their Staff came up with me to fix the door-lock, as it turns out, it was not my key-card but the door-lock which due to wear & tear, was the cause. After a few minutes, he was able to get it work. That was the only problem I had during my stay there.

Indurjeet P.
March 21, 2014
Good experience
Peaceful despite in a busy area
Had a great stay, helpful staff always smiling, the train is I just few mins away and the major attractions and shopping malls are very accessible. Huge variety of breakfast and nice to walk around at night. "......................

Firdaus A.
March 20, 2014
Great Hotel, Bad Location
Rooms were good. Staff were superb. Breakfast was good.
Hotel and rooms were good. Swimming pool is too small, however. Location was far from shopping district. 7-11 and coffee shop were located just opposite, which was very convenient.

karen G.
March 20, 2014
very friendly staff. clean comfortable room.value
staff, cleanliness, comfort
friendly hotel, comfortable stay,great value for money.

Avril M.
United Kingdom
March 20, 2014
Good choice for city activities
Easy to walk to jalan alor for food stalls ,good breakfast, clean and good facilities in room
Good stay,three nights, slow check in and out,allow time for that.pool very small but never crowded when we were there,