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Very good 7.5
Based on 5093 reviews

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Very good



based on 5093 reviews
  • Cleanliness 7.5
  • Facilities 6.3
  • Location 8.0
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for money 7.3
  • Food/Dining 7.2
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sri A.
Indonesia
January 14, 2014
nice and comfortable hotel
clean.large room and helpful staff
First we were asked to wait till 2 pm because the room wasnt ready yet.we went out for lunch and back at 3pm still asked to wait my booking reservation not yet appear from agoda finally the staff move us to swiss garden residence we had upgrading room then thanks anyway

Thomas Y.
Australia
January 14, 2014
Satisfactory hotel in good locatiopn
Location, staff are friendly, front desk helpful
It's not the newest hotel in KL but it's solid and seems to be secure and quite - at least in my room on the tenth floor. No towels in my room when I checked in but a word with the friendly housekeeping quickly fixed that. I didn't use the WiFi but internet in the room was reliable. Hair dryer is hidden in desk drawer, far from bathroom; perhaps not the place expected. Hot water reliable, air conditioning adjustable, windows can be opened, blackout curtains. I didn't eat at the hotel. Laundry service is reliable. Linen clean: a sheet to sleep on but only a quilt to sleep under - was too warm for me so had to set the a/c to cold to feel comfortable. Would have preferred single sheet. Taxis waiting out the front of hotel are generally scammers who don't want to use the meter (this is my experience in most Asian cities) so just hail a passing cab on the street. Example: trip to KLCC by meter is RM6.50 - scammers outside wanted RM20. Taxi ride to LCCT using meter is about RM80 including tolls. Television choices are limited and picture/sound quality is not great. In-room iron and board is convenient. Shaver outlet in bathroom. I stayed five nights and generally enjoyed it. Five minute walk to Jalan Alor ("Eat Street"); Lot 10 at Bukit Bintang is about 10-12 minute walk. Local construction of mass transit system creates a bit of havoc for traffic and walking.

Agnes W.
Singapore
January 13, 2014
Great!
Comfy Clean and Friendly staff

dong H.
South Korea
January 13, 2014
delicous breakfast
fast internet , various food for breakfast,clean
it's enough to stay at this hotel. breakfast is various & delicous.The location of hotel is near bukit bintang's food center. we enjoy staying there.

MD A.
Bangladesh
January 13, 2014
Very nice Hotel.
Good Location, Breakfast good and Centrally Location
Good Location, Breakfast good and Centrally Location

Christina J.
Singapore
January 13, 2014
Location and room
room, location & staff
super location can be access via bus too and near to business district

Christina J.
Singapore
January 13, 2014
Centralize location
location, room and spread
centralize location easy access to business district and near to chinatown shopping area

Torsten H.
Germany
January 12, 2014
Not worth the money!
The breakfast was ok.
Upon arrival I was delegated to the 'smoking floor' as apparently no non-smoking rooms were available. Although I had booked a 'de luxe' room I did not have the impression that my room lived up to this category. When contacting the reception, on various occasions their response remained lackluster at best.

Eva S.
Indonesia
January 11, 2014
is the best
wifi nya ok

CHEW H.
Malaysia
January 10, 2014
No satisfy
NA
A bit old hotel with poor internet access although the booking is with internet. Central located caused environment a bit noisy. Disappointed.