| Bring someone to carry the bags! |
Guest Rating: 7 |
sandra H.
|
 Australia
Other
Date of Stay: 16 Sep 2009 |
| Value for Money: |
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6/10 |
| Location: |
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10/10 |
| Staff Performance: |
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8/10 |
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| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
6/10 |
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The position of the hotel is in the center of the china town night markets. I stayed in a delux room (Twin). The bathroom could do with some improvement but the room was comfortable. Breakfast was Ok with enough variety to statisfy english guests. It is difficult to get to you room if you have luggage as there is no porter service and no one takes you to your room. I would stay at the hotel again as the position is good.
Shopping Tip : If you go out of the hotel from the back entrance (dining area) you are right in the centre of the night markets. Just up the road is the central market-easy walking distance.
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| swiss inn kl |
Guest Rating: 9 |
paolo M.
|
 Italy
Solo Traveler
Date of Stay: 02 Sep 2009 |
| Value for Money: |
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8/10 |
| Location: |
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10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
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Good location,spotless clean,good breakfast A little complicated system of two elevators (with change) toreach the rooms Good value formoney.Breakfast and location good,and many rooms have refrigerator
Sightseeing/Attractions Tip : Take the Hop and On bus in front of the hotel if this your first ime in Kuala Lumpur
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| Very good hotel , value for money |
Guest Rating: 8.7 |
daniel T.
|
 Singapore
Couple
Date of Stay: 30 Aug 2009 |
| Value for Money: |
|
10/10 |
| Location: |
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10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
6/10 |
|
value for money
excellant cleaniness
good location always same menu for breakfast , should have more variety was at malaysia swiss inn hotel from 28th aug to 2nd sep 09 , the staff is professional , the room is clean and they do a excellant job cleaning up our room everyday . nothing is lost so the staff is honest. will be back to stay in swiss inn hotel if i go back to KL. location is right behind chee cheong gai which is good for buying many items and downstair features plenty of yummy good food.
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| Great location |
Guest Rating: 9 |
cheryl R.
|
Australia
Family with older children
Date of Stay: 23 Aug 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
Realistically priced, Friendly staff, Fantastic location, Clean and safe. No porter to help take your luggage down on departure. Friendly staff to greet you and we were given our requested room promptley. Porter was informative and gentlemanly. Room was adequate for our stopover. We found it to be clean and affordable.Mostly I felt personally safe in the surroundings. Staff haggled over best price on taxi's for us and gave great info on how to get about and locations of interest. Breaky was plentiful but basic.
Sightseeing/Attractions Tip : We went to K.L Tower and it's revolving restaurant that have specials on Sunday lunch.
Chinatown shopping is a bit same old, same old. Need to really barter off original price.
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| bad experience |
Guest Rating: 5.3 |
shivraj P.
|
 India
Couple
Date of Stay: 16 Aug 2009 |
| Value for Money: |
|
4/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
6/10 |
|
| Hotel Condition/Cleanliness: |
|
4/10 |
| Room Comfort/Standard: |
|
4/10 |
| Food/Dining: |
|
6/10 |
|
hotel is old, rooms are old, should walk indside hotels more to go to rooms. bad experience the loction of hotel is good but all others are bad,old hotel with more walking inside the hotel.lifts are far away from rooms & lobby. old & dirty rooms .we will not advice to select this hotel again. near to attractions like petronas where you can go by few mineutes walk .train station is near ,bintank walk is also near.we can get better hote with this price than swiss inn.
Sightseeing/Attractions Tip : near to petronas 2.2. km.
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| Swiss Inn |
Guest Rating: 6 |
chaiwat B.
|
 Thailand
Couple
Date of Stay: 14 Aug 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
2/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
6/10 |
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good area and room as well and price is o.k.
service not really good and not really friendly
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| Swiss Inn Stay |
Guest Rating: 7.7 |
jacqueline P.
|
Australia
Family with older children
Date of Stay: 10 Aug 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
6/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
10/10 |
|
The position of the this hotel is brilliant if you like market shopping, like me, as you walk out of the restaurant and it is right there. The food is gorgeous. Aug 7-10th 2009 was humid but nice, rained twice but only for short time. Getting to your room is a maze - you need to catch 2 lifts, also need your security card to access way in and out. Bathrooms were tiny, but we didn't mind as we're hardly in them. The longer we stayed at the Swiss Inn the better we liked it, we got used to the lifts situation, our breakfasts were delicious and a good selection. The markets were great but had to bargain hard and sometimes didn't match up with outside shop prices. Be sure to use the local bus as so cheap to get around.
Shopping Tip : Shop outside the market area to get an idea of the pricing, as quite often was cheaper than the night markets, unless you bargained hard. Use the local buses only 1 or 2 ringgit (33c/70 cents) for quite a distance.
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| Swiss Inn - KL |
Guest Rating: 5.7 |
michelle T.
|
Singapore
Other
Date of Stay: 10 Aug 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
6/10 |
|
| Hotel Condition/Cleanliness: |
|
4/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
2/10 |
|
in the heart of chinatown, pertaling street, lots of shopping and eateries, convenient to train stations. bed bugs, me & friend was bitten bad! took a long time to change our room, no fresh change of towels in the new room, did not ease our misery nor did they do enough to appease us. disappointed.
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| Swinn Inn, Chinatown |
Guest Rating: 7 |
ria W.
|
 Indonesia
Couple
Date of Stay: 08 Aug 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
6/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
4/10 |
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housekeeping
bathroom amenities location is good, but the staff attentiveness is very poor. In the first night around 10pm I called for housekeeping to get extra pillos, they said, no housekeeping staff on duty at night. The second night I called again earlier around 7pm, the first girl picked up and said "ok, we will deliver to your room for the 1 extra pillow" but after 30min, nobody came, so I called again, and this guy picked up and said "u only entitled 1 pillow which is in the wardrobe and not allow for another pillow" I'm so disapointment and not feel want to get the extra pillow anymore!!!!
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| Swiss Inn |
Guest Rating: 4.3 |
helen W.
|
 United Kingdom
Couple
Date of Stay: 08 Aug 2009 |
| Value for Money: |
|
4/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
6/10 |
|
| Hotel Condition/Cleanliness: |
|
2/10 |
| Room Comfort/Standard: |
|
2/10 |
| Food/Dining: |
|
4/10 |
|
close proximity to chinatown room dirty, toilet not working, hair dryer broken
Porters took luggage to the room but were not to be seen on checkout. The hotel was conveniently located for china town the rooms were VERY small, and rooms in the old part were dirty and facilities faulty, toilet overflowed, would not flush, bathroom needed good clean, overall the rooms needed a facelift, breakfast was basic but filling, the staff were very polite and tried very hard to please, would I go there again...NO
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| Feedback Swiss Inn |
Guest Rating: 8 |
jovin N.
|
Singapore
Couple
Date of Stay: 08 Aug 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
4/10 |
|
facilities
breakfast variety location is good, rates is good as well. only the variety of breakfast not much, its stated ABF till 11pm but when we are there at 10pm all food and plate is finish and no staff top-up the thing for us..its so embarassing for hotel for not enough plate for ABF,..somemore its still early...and when the chinatown market opens at night, its so difficult for us to go in to the hotel from Petaling Street
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| Swiss Inn KL - Surprised, then happy. |
Guest Rating: 7.7 |
jacqueline P.
|
Australia
Family with older children
Date of Stay: 03 Aug 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
6/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
4/10 |
| Food/Dining: |
|
10/10 |
|
Best feature of this hotel is the location - the China Town Huge Markets are right at the back, which is the entry to the restaurant. We had breakfast every morning and was good selection and delicious. Unfortunately the bathroom was so tiny, we almost couldn't believe our eyes. Getting from one floor to another is a bit of a maze as you need to change lifts. For price wise (very cheap) I would go back to the Swiss Inn. The rooms were OK, aircondtioned with TV, fridge & hairdryer. Very Central Chincatown and easy access to loads of shopping and on local bus route, very close to Central Market, Times Square and many other shopping centres.
Shopping Tip : Best feature of this hotel is the location, being in the middle of the Chinatown Night markets(and daytime on the weekends) and the food most delicious.
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| Swiss Inn a Surprise package |
Guest Rating: 7.3 |
jacqueline P.
|
Australia
Family with older children
Date of Stay: 02 Aug 2009 |
| Value for Money: |
|
6/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
6/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
10/10 |
|
Best feature is the fact that it is located right at the edge of the Chinatown famous night markets - very handy. Food was delicious. Shifting from one lift to another was rather annoying, but we got used to it on our return from Penang. The longer we stayed at the Swiss Inn the happier we became as we got used to the 'lift' situation. Breakfast every morning was most delicious and a good enough selection. The foot massage in the side office was enjoyed! Bathroom was tiny, but room overall was acceptable.
Restaurant Tip : Food at the Hotel was great for breakfast. Other times we dined right next door at the Chinatown infamous night markets - wow what a delicious spread!! Much shopping all around, some times cheaper at shops along the street than the markets though, must bargain hard at the markets.
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| Good Location |
Guest Rating: 7.7 |
nitin K.
|
India
Solo Traveler
Date of Stay: 02 Aug 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
8/10 |
|
the staff were very kind and helpful well the location is very nice easy to get every thing as it is situated inside the market staff were kind and helpful
Nightlife Tip : very near to penang road and the nest thing is the hotel is not situated in the main lane of Bukit bingtang so it was calm
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| Tired and dark |
Guest Rating: 6 |
ken S.
|
 United States
Couple
Date of Stay: 31 Jul 2009 |
| Value for Money: |
|
6/10 |
| Location: |
|
6/10 |
| Staff Performance: |
|
6/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
6/10 |
|
Great location in China town's heart but a very tired and dark hotel. makes one despise concrete. More and more cities are figuring out tall slabs of enclosed concrete buildings are not fun and I think hotels and other buildings like this need to have a look at alternative architecture during the next remodeling session.
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