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The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur

Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia 59200 - View on map

Excellent 8.2
Based on 5616 reviews

Recent customer comments

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Excellent



based on 5616 reviews
  • Cleanliness 8.5
  • Facilities 8.1
  • Location 8.9
  • Room Comfort/Standard 8.2
  • Service 8.3
  • Value for money 7.8
  • Food/Dining 7.6

Kevin H. from Malaysia
Business travelers
Stayed 2 nights in July 2014
Good
Location
Reviewed January 13, 2015

Yee H. from Malaysia
Couples
Stayed one night in October 2014
convenient, value for money, comfortable
convenient, value for money, comfortable
Reviewed January 13, 2015

Zhuang M. from Malaysia
Couples
Stayed one night in December 2014
not bad
nothing
Reviewed January 13, 2015

Pau H. from Brunei Darussalam
Families with older children
Stayed one night in January 2015
Good stay as usual
location, spacious n
Reviewed January 12, 2015

Wilson T. from Singapore
Business travelers
Stayed one night in November 2014
Nice gorgeous hotel but staff a little short.
Nice comfortable room, good location, decent food
I particularly like the clean room and flexibility of the hotel to allow for late check out (upon availability of course). I was on the club room but was disappointed with the evening staff at the club lounge. The staff was not attentive and wasn't friendly to guest at the lounge. Not expected from such hotel.
Reviewed January 12, 2015

Choo P. from Malaysia
Couples
Stayed 2 nights in January 2015
Good location
Room location &service
Nice
Reviewed January 11, 2015

Patricia S. from Australia
Couples
Stayed 9 nights in December 2014
Truth
Location, location and location
Hotel is excellently located for dining and shopping. The staff try hard but really struggle due to poor English competency. I managed to get by due to basic Bahasa skills but my partner could not communicate effectively with non client facing staff. Client facing staff have better English speaking skills . My comments are confined to the Apartments in which I resided so the hotel staff may have better communication skills.
Reviewed January 11, 2015

Gerard H. from Singapore
Business travelers
Stayed 3 nights in January 2015
Business Stay
Location, convenience and value for money
Very pleasant and comfortable
Reviewed January 10, 2015

Peck L. from Singapore
Families with young children
Stayed 2 nights in December 2014
great shopping retreat accomodation
close proximity to great shopping mall and china town etc. due to promotion rate, it is extremely value stay.
Reviewed January 09, 2015

Dk G. from Malaysia
Solo travelers
Stayed one night in January 2015
My stay at Gardens Hotel
Nearest Shopping mall
Just sharing bad experience about tv facilities not in good condition.And it took 30 minutes to fix it.i have to call reception twice to get technician people to fix it. We pay with high rate and should have a very good service to make people satisfied
Reviewed January 07, 2015