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The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur

Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia 59200

Excellent 8.2
Based on 5438 reviews

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Excellent



based on 5438 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.1
  • Location 8.9
  • Room Comfort/Standard 8.2
  • Staff Performance 8.3
  • Value for Money 7.8
  • Food/Dining 7.6

2 Alimen J.
Brunei Darussalam
September 15, 2014
GOOD HOTEL
Location;shopping and transport
Good Apartment And very luxury.

8.3 Stephanie T.
Malaysia
September 15, 2014
Good location.
Clean. Convenient. Luxury

8.3 Dionne B.
Malaysia
September 14, 2014
Good business hotel
Location, staff and shopping
Have stayed here before - service is consistent even though my stays have been far apart. Had some problem with internet connectivity in my room and was attended to promptly by the Duty Manager and Tech Support folks - Thanks Kim & Hafiz!

8.3 Thiwakorn B.
Thailand
September 13, 2014
Old design
Location value clean

6.3 Yin K.
Singapore
September 13, 2014
Good but could do better ...
1) The proximity to mid-valley mall that provide ease to dining and shopping 2) Its central location in KL 3) Free WIFI
Neutral in terms of experience. The room is of a good size with close proximity to shopping malls and dining facilities. However, the cleaning crew perhaps require some skills upgrade. The wash basin in the twin room toilet were not being washed during our stay. I was looking forward to steam room and sauna facilities given the 5-start rating for the property but I was disappointed. Overall, I would like to commend the reception staff and doormen for being helpful and attentive.

7.3 Robin H.
Malaysia
September 13, 2014
Good location but unclean
Attached to a megamall, big room and barbroom
Everything was fine except the bed sheet was smelly.

10 thang L.
Singapore
September 12, 2014
Good hotel
Value for money
Extreamly good location.Value for money

8.3 Dinesh C.
Malaysia
September 12, 2014
Comfortable and memorable
Location, convenience, comfort
Took my wife here for our first anniversary, she was extremely happy, it was well worth it. The bed was large and so comfortable. Room service was not surprisingly a little pricey but the quality was good and splurging a little on our anniversary was alright for us. Hotel was just next to the gardens mall which is connected also to the midvalley mall so basically there was really nothing left wanting during our stay. Parking was a little tedious having to share with mall customers; 5 star hotel really should have their own parking for hotel guests.

8.3 alagan S.
Malaysia
September 12, 2014
Very Good..can be better
Location

8.7 Astro A.
United States
September 12, 2014
Nice Hotel
Location and Room.