Back to hotel info

The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur

Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia 59200 - View on map

Excellent 8.2
Based on 5616 reviews

Verified traveler reviews

Filter by traveler type
Excellent



based on 5616 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.1
  • Location 8.9
  • Room Comfort/Standard 8.2
  • Service 8.3
  • Value for Money 7.8
  • Food/Dining 7.6
Sort by

Sim K.
Singapore
June 15, 2016
Location,shopping and food
Alot of shop to shop. Alot of choice of food to choose.

Khairunnisak A.
Malaysia
June 15, 2016
Check in & parking
All in all, it was an okay experience for me. The one thing that I love the most was the friendliness of the staff and the variety of food during breakfast. However, since the parking space are shared with the mall's, it was really hard to find a spot. Yes, there were sections provided for the hotel's occupants, but it felt like the sections were filled by the mall's visitors instead. There was no system to determine it. Plus, I had to wait for more than 1 hour to check in into one of the three rooms that I have booked, just to be informed that the room was still not ready. As an alternative, I was given another room on different floor and I just accepted it as I was exhausted to wait any longer. However, the room had a hint of cigarette smoke odor which was a huge turn off for me since I initially booked for a non-smoking floor/room.

Zurairi S.
Singapore
June 14, 2016
Great for family with kids
Service was exceptional. Thoughtful room service.Very close to Malls.

raja H.
Malaysia
June 14, 2016
all nice
very convenience

Beng A.
Singapore
June 13, 2016
nice location
the location is nice, just next to shopping, but the hotel is a bit dated

Lee L.
Malaysia
June 12, 2016
Great Location and Nice Buffet breakfast
Breakfast is not bad (cons: until 10am only), location wise is good and link with shopping mall. One of the best mall in Malaysia.

Lee L.
Malaysia
June 12, 2016
Great Location with shopping mall
Breakfast was great, location is superb and u can get everything there

Stanley L.
Australia
June 12, 2016
Location, location, location !!!
Attentive and friendly service. Furnishings are average, but compensated by spacious one bedroom apartment. Excellent location. Shop till you drop and eat till you pop !!

Kim W.
Malaysia
June 11, 2016
Clean comfortable and convenient
Stayed here many times. Well maintained hotel except the water quality in the swimming pool is unacceptable. Also, encountered below par service of the person in charge in frying egg and omelette section during breakfast at level 6 on Thursday

Ying S.
Malaysia
June 11, 2016
Location
Great location, great staff