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The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur

Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia 59200

Excellent 8.2
Based on 5458 reviews

Agoda Verified Reviews

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Excellent



based on 5458 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.1
  • Location 8.9
  • Room Comfort/Standard 8.2
  • Staff Performance 8.3
  • Value for Money 7.8
  • Food/Dining 7.6

7.6 John F.
Singapore
June 21, 2016
Room Key Card Charges
I've stayed in Garden Hotel during the past 5 years, to be fair it has improved a fair bit since submitting my many comments. However, one practice should be reviewed and changed, that's charging RM30 for lost room key card. I've stayed many top hotels around the world and no hotels had ever charged me for me losing the room key cards or misplacing it. I appreciate if Garden Hotel could explain to me why it enforce such a policy which is very unfriendly. Thank you.

9.6 Jinglong S.
Singapore
June 20, 2016
Fantastic stay
Spacious, clean and luxious suites. Great view over the city and mountain range north. Convenient location next to two shopping malls. Friendly and helpful staff.

8.4 Mok T.
Singapore
June 20, 2016
good location and clean rooms
will recommend to friends

8 Foo K.
Malaysia
June 20, 2016
location, shopping, convenient
overall satisfy with the stay

8 Foo K.
Malaysia
June 20, 2016
location, convenient, shopping
overall satisfy with the stay

10 Shireen T.
Malaysia
June 20, 2016
room services is nice and staffs are friendly and efficiency.
will definitely visit again in future.

8.8 Lee L.
Malaysia
June 19, 2016
Great stay, comfy room, good location, Friendly staff
I went there to attend friend's wedding. First, the location is good, very convenient for those who love shopping. Second, staffs are friendly, good customer service. Third, the room is big, clean and comfy. Overall, had a great stay at The Gardens hotel, will definitely choose to stay there for next KL trip.

8 Nor H.
Malaysia
June 18, 2016
A convenient to stay for familiy of 4
Good facility

7.2 Teng J.
Singapore
June 18, 2016
Nice stay again
I always stay in this hotel whenever I'm in KL. That itself speaks for itself

8 Chua H.
Singapore
June 18, 2016
Great to be back!
My stay this time was as good as my previous stay. Although this time there was a dispute on the deposit amount at chk in, the room Director Mr Syamsul-Gardens Hotel personally contacted me and assured everything was in place.