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The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur

Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia 59200

Excellent 8.2
Based on 5526 reviews

Recent customer comments

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Excellent



based on 5526 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.1
  • Location 8.9
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 7.8
  • Food/Dining 7.6

boo K.
Malaysia
December 29, 2015
St-Giles Stay
1) Great Location 2) Room is comfortable and clean 3) Decent Service

Lee K.
Malaysia
December 28, 2015
Moderate
Link to shopping, variety choice for breakfast,
Service not up to standard. Only able to check in at 5pm. Surprisingly can ran out of access card. Request higher floor but end up lower floor (Initial card stated 21st floor change to 13th floor). No daily newspaper just noticed when check out. WiFi service unable to use. Breakfast need to queue and also can ran out of baby chair (Time wasted). Parking inconvenience and charged, it shouldn't charge for hotel guest. No security observation!!! (anybody can follow hotel guest enter the lift-lucky nothing happen to me after I scan and press the floor no. but unfortunately did not notice this middle east guy not the hotel guest and just a visitor...long story) Overall moderate.

HUI T.
Singapore
December 28, 2015
Where is St Giles?
Location, clean and comfortable rooms
There were no clear signs to indicate where the hotel is located. The street signs only read Boulevard Hotel and The Gardens and the taxi driver never heard of St Giles. The taxi driver finally dropped us at St Giles Boulevard Hotel and from there we were re-directed to St Giles The Gardens Hotel and re-directed again to St Giles The Gardens Residences.

TEH K.
Malaysia
December 28, 2015
A very pleasant stay, wise choice!!
Location, room spacious, friendly staff
Very satisfied.

Hooi L.
Malaysia
December 28, 2015
Enjoyable stay with young children
Connecting to mall, friendly & helpful staff, clean & comfortable and enjoy with hotel facilities such as swimming pool & gym
Overall is good. However, management should consider to provide free parking and designated parking for hotel guest and not to share with the mall. Take very long time to search for the parking and getting frustrated especially with the young children in the car. The parking fee could be costly if happen to drive in/out from the hotel. Long queue for the breakfast.

Wong P.
Malaysia
December 28, 2015
Great stay
Location room and comfortable
It was fantastic.Close to Mid Valley shopping mall,easy to get dining around the mall.Room are clean and comfy,and staffs are friendly.Pool is nice.

Wong H.
Malaysia
December 27, 2015
ok
the residence apt is good, the staff is cheerful & helpful,
Overal is statisfying.

Jimmy B.
Malaysia
December 27, 2015
Nice & Clean
Nice , Clean & Good Loc

subash P.
Malaysia
December 27, 2015
st giles mid valley review
staffs and room cleaniness
Long queue for breakfast, food was average

akihiro I.
Japan
December 27, 2015
Terrible experience...
Place,Place,Place
There is No Parking space in the peak period.Hotel staff didn't help to keep space for hotel guests....I tried get help from them,but all the staff said that ’No choice'. Extremery low moral of staff in this hotel.