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The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur

Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia 59200

Excellent 8.2
Based on 5526 reviews

Recent customer comments

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Excellent



based on 5526 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.1
  • Location 8.9
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 7.8
  • Food/Dining 7.6

Shahinoor C.
Bangladesh
July 19, 2016
pleasant trip
I stayed 7 nights at the hotel. It was nice to stay over there with my two sisters. The Staffs are very caring and helpful. Specially the room service boy was so polite and committed. The most enjoyable thing is the quick entrance to the Garden mall n Mega mall.Thanks

Raymond P.
Singapore
July 19, 2016
Excellent Customer Service
When we arrived and alighted at the hotel entrance and we were courteously directed to the apartment entrance. We asked to upgrade our rooms and we were promptly given a quote and we accepted and the whole process was very swift. We like to mentioned the excellent effort and courteous service given by your staff at the reception by the name of Muhammed. Checking out via him was a breeze too. Well Done. Keep it up.

Yeong M.
Singapore
July 18, 2016
good
arrived lobby at 4pm but was told that our booking room type is not available. The staff request us to change to separate room but we rejected as we was looking for 2 rooms suites for so long. End up they spend another 1 hour to clean the room that we book and offer with complimentary breakfast and late checkout at 2pm. Overall, the room is clean and comfort despite of the poor services that anyhow request customer to change their booking.

Moureen W.
Malaysia
July 18, 2016
Good location, big room, clean
Very good location, rooms are clean and big

suriana -.
Indonesia
July 18, 2016
All time fav
Always be my place to stay when i go to kuala lumpur.

suriana -.
Indonesia
July 18, 2016
All time favourite
Always be my pleasure to have a night staying with garden resident. Thanks to agoda for making it more perfect with the price offer.

Mohamad A.
Singapore
July 18, 2016
Suitable hotel for family with young children
Room is clean, and cleaned daily. Staffs are very warm and friendly, we felt so welcomed! Facilities are substantial, and we love the fact that its attached to 2 great malls! Thank you, we will be back.

jason J.
Malaysia
July 18, 2016
Excellent
Staffs were friendly and helpful. Love the location

Tan G.
Malaysia
July 17, 2016
good
convenient

Ng M.
Malaysia
July 17, 2016
convenient
It's our forth time staying here. It's really convenient for food and shopping.