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Very good 7.2
Based on 4014 reviews

Recent customer comments

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Very good



based on 4014 reviews
  • Hotel Condition/Cleanliness 6.9
  • Facilities 4.0
  • Location 7.4
  • Room Comfort/Standard 7.2
  • Service 7.3
  • Value for Money 7.5
  • Food/Dining 6.6

Danielle I.
Australia
April 15, 2015
Mouldy, Smelly and needs updating
Staff helpfulness, large bed
Poor to average. Room smelled so bad like old food and mould

Shanice S.
Malaysia
April 14, 2015
Afternoon shif d staff is nice compare to others
View , swimming pool n afternoon staff

Jennifer E.
Philippines
April 14, 2015
Great hotel for Honeymooners!
The pool, comfort and accessibility..
It was totally a good experience.

Hafiz A.
Malaysia
April 13, 2015
Superb place to stay
nice staff,near 7-11,nice room
pleasant stay with well equip room,also convenient for couple with kids,

mona O.
Malaysia
April 10, 2015
nil
kitchenette
Just ok

Teguh P.
Indonesia
April 09, 2015
Good, clean and comfortable Hotel
Good Location, Good room & Clean
Very Good

Nina S.
Indonesia
April 08, 2015
nice to stay in sucasa
space room, good location and easy in check in or check out
Great

Tat N.
Malaysia
April 08, 2015
Centrally Located
good location and very convenience but pool is crowded
This is our return stay. During this stay, we feel that the pool is overcrowded and with no restriction. Kids and adults jump into the pool with t-shirt and short. No swimwear requires. Making it looks like a pond in the park more like a pool. Management should have some restriction.

nur S.
Malaysia
April 06, 2015
Just ok
Location only

Amir O.
Singapore
April 05, 2015
Horrendous service staff and attitude
Location
I've never had a worse experience than this in KL especially. We all understand that a hotel has standard check in and check out time and I called them a day earlier to request for early check in. They advised they will try which I think I very fair. I arrived at 1pm and room is not ready. I am told I won't be granted early check in as they were running on full occupancy hence house keeping can't clean the room within the next 2 hours though the room was vacated by the previous visitors at 12 noon. At 3pm, I walk up to the duty manager to ask about the room and to only be told it's not ready and they will try to get in ready really soon. . I insisted on getting the room immediately. I booked at deluxe 2 bedroom but only got a standard 2 bedroom whose toilet in the master bedroom was spoilt. Then was told my deluxe room will be ready in 30minutes. Never happened. Called after 45 mins, staff said it's not ready and duty manager is busy. I left for lunch at 4pm thanks to them and then returned at 545 to change my room to the deluxe room. It was ok but nothing great at all. Overall, you'd rather stay at any other hotels or apartments in the area. I hope I would never have to visit this place again!