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Very good 7.3
Based on 6417 reviews

Recent customer comments

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Very good



based on 6417 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 7.0
  • Location 8.5
  • Room Comfort/Standard 7.2
  • Service 7.0
  • Value for Money 7.1
  • Food/Dining 6.6

David H.
United Kingdom
July 06, 2014
Old and dirty rooms
Breakfast, location
Rooms old and dirty. Not much cleaning going on.

David H.
United Kingdom
July 06, 2014
Downgraded Room but no refund
Breakfast, location
Issues were: 1/ Paid upfront for a deluxe room but was given a superior as the deluxe rooms were full. No refund of the difference in money was given. 2/ Safe didn't work. 3/ stayed for 7 nights and bed sheets weren't changed once. 4/ Girl behind reception desk, not a clue about anything. The hotel is very tired and shabby, you have been warned.

Chan G.
Singapore
July 04, 2014
Pleasant stay
Convenience, Centrally located and Close to shopping areas.
Pleasant stay

nyean C.
Australia
July 04, 2014
Carpets are dirty. Service is bad. Card malfunctio
Close to shopping centers. Free WiFi.
Not very good. Bad service (had to ask them multiple times to do things such as fix blocked toilets , hotel seems rundown and needs a lot of maintenance, good thing is the air con works quite well which is essential in a hot and humid climate like Malaysia). Also requested a wake up call to catch a taxi to the airport which never happened). Room key malfunction multiple times for multiple rooms ( we had more than one room )

Panu J.
Thailand
July 04, 2014
Centrally located and room is big but old fashion
Big room,in the city ,price is ok

Ser L.
Malaysia
July 02, 2014
Small room sizes.
Good location.

Rehan O.
Malaysia
July 02, 2014
very comfortable and easy access to shopping malls
comfort, good location and reasonable pricing. facilities also very well mantained.
it's been great and worth the money and time that i have spent. looking forward to comeback again next time.

Azriah S.
Malaysia
July 01, 2014
Good.
Convenience, comfortable & easy access to other places.
I'd a great time during my stay. Nearby to the famous shopping center & variaty of foods.

David A.
Australia
July 01, 2014
in need of a major renovation
location, dining porter staff so friendly
My first room had wet mouldy carpet due to leaking from shower room - staff moved us upon request without and fuss, the entrance and foyer look amazing marble floors, sweeping staircase - but everything above hallways, rooms are so badly in need of renovation

Kenneth E.
Malaysia
July 01, 2014
good
location, bed, toilet