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Very good 7.3
Based on 6503 reviews

Recent customer comments

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Very good



based on 6503 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 6.9
  • Location 8.4
  • Room Comfort/Standard 7.2
  • Service 7.0
  • Value for Money 7.1
  • Food/Dining 6.6

SENG T.
Singapore
May 31, 2014
Would not return.
Loacted in shopping belt, street food and Chinatown.
My stay was in 2013 and today 31 May I writing this. All I could remember is my bad experience is the Checkin which was horrendously bad with long waiting time amd bad reception experience and no-response to my feedback of spoilt safe. Other than that no impression of the room.

Barbara S.
Singapore
May 29, 2014
comfortable and close to shopping centres
reasonable, comfortable and friendly staff
pleasant stay with friendly service staff, we were upgraded and enjoyed the lounge where we could have free coffee and snacks.

Allan B.
Philippines
May 29, 2014
Great location and excellent staff
location, efficient staff service and proximity to malls
It was memorable. The hotel staff arranged our country and city tour/

Badulla N.
Mauritius
May 28, 2014
I was Very disapointed and annoyed wiz ths hotel
Location
Very disapointed.carpet not clean.room dirty.bathtub dont work well.must not trust taxi driver infront of the hotel price very high.very old hotel must renovate the whole everyday same thing in breakfast

CHEE L.
Singapore
May 28, 2014
Centrally located city hotel
Centrally located city hotel which is accessible via all transport means.
My stay at the hotel is pleasant. I didnt had the breakfast option hence cant comment on food quality.

Ibrahim Y.
Mauritius
May 28, 2014
pleasant
the staff, cleanliness and the staff again
We spent two days at the hotel and was pleasantly surprised that we remembered it as it was. We had been there 10 years ago and the staff was just as friendly - some of them even remembered us. The rooms are very clean and comfortable. We did have a problem with hot water in the bathroom and everyone was very helpful. We were offered another room and was handed an extra key just to use the bathroom. All in all I was happy to be back.

Ai L.
Malaysia
May 28, 2014
Not really worth the money
Easy access to shopping and dining
The stay is ok but the staff and hotel is weird. We made a booking but they don't reserve the room for us and then when they got no room they wanted to downgrade our room and it is a smoking room but we rejected and insist for a better room. So after talking to the manager finally they upgrade our room.

mee N.
Malaysia
May 28, 2014
comfortable
clean, comfort, convenience
very comfortable

Alvin L.
Singapore
May 27, 2014
Pretty good location
good location and reasonably clean
Hotel is slightly old, but still acceptable and clean. shopping areas around Bukit Bintang are all accessible by walking. Free wifi was somewhat weak in my room, have to be at the window to have signal.

Melvin L.
Singapore
May 27, 2014
Comfortable
1)easy acess to shopping area 2) price are not expensive 3) view are good
pretty good hotel staff are friendly and helpful guide us to find the best shopping area in KL.