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Hotel Area:
Bukit Bintang
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Number of Rooms:
400
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Free Wi-Fi |
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Check Rates & Availability At This Hotel |
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We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.
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Sorry, there are no available rooms at the The Royale Bintang Hotel for your chosen dates.
Customers who looked at this hotel often booked...
Recent customer reviews
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Good
7.4
based on
3683 reviews
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All reviews (3683)
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Goh H.
Couples
Singapore,
January 23, 2013
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Good location but poor room standard
4.7
The standard of the hotel should be rated as 3 star. Only the location is worth mention as it is located along Bukit Bintang and is a easy walk to major shopping centres and Jalan Alor (food street).
I was given the 7th floor which is a non-smoking floor but the corridor that leads to the rooms smell like it is not well maintain. The room was worst and has an odour that spreads from the bathroom to the room. I asked the staff who were cleaning the room nearby and he remark that he had just cleaned the room. He came and still maintain there is no problem but obliged with spraying round the room.
Internet is slow and the breakfast has very limited variety with only a single variety of fresh fruits and repeats everyday.
Front office staffs are only not very helpful, if you call from the room it takes a long time for them to answer.
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Mario V.
Couples
Australia,
January 22, 2013
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We were disappointed with the quality of our room on the 7th floor.
The room and the even the corridor looked tired and grubby.This was not a "deluxe room" in a four star hotel. Breakfast however was fine.
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Jardine M.
Solo travelers
Australia,
January 22, 2013
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Nice service... Easy, quick check in and check out
8.3
good room. had views of the petrona towers. staff really polite and helpful. would stay again. good rates.
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Paul B.
Families with young children
Singapore,
January 22, 2013
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Quite happy with the room and front desk service was efficient and good. Request for late check out was met. Breakfast was ok. Only problem was the "Free wifi" cause only able to log in one device at a time.
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Ryan P.
Couples
Malaysia,
January 20, 2013
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Great Location
air-con in the room not cooling
8.3
great location with walking distance to all shopping mall around bukit bintang area.
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Erwin Y.
Business travelers
Indonesia,
January 20, 2013
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Old hotel with great location
location is just in bukit bintang area
6
hotel is quite old but location is prime... located in bukit bintang area where many tourist and restaurants are presence...
Restaurant Tip:
nearby the restaurant there are tons of restaurants and food stalls... go to jalan alor which is 1 minutes away from the hotel to enjoy local food street...
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John J.
Couples
Malaysia,
January 20, 2013
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Lovely small-ish room
Everything that you are in bukit bintang for is just a walk away and 2 Single couches in the rooms is always a good thing
8
First impression i got as i walked through the lobby is that this hotel has been around for a while ad the decor took me back to when i was travelling to s'pore hotels in my pre-teens but it doesnt mean its not clean. The room is cosy and comfortable with ample space. I enjoy having extra seating capabilities in rooms (in this case, single couches) so that was a win for me and they were comfy and not hard as other hotels. The decor was quite aged but they were no visible chips or rots to annoy you. You wont have a 32-inch lcd experience (well we didn't have one anyway, i don't speak for the other rooms) but it did come with a custom bidet experience for the bathroom which was another win for us. Bathroom is small-er than i expected but thats the only complaint. And it was superb coming into a room where a bar fridge had ice cubes ready to use. Loved it. If you're expecting size , this wont be for you
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Jeremy L.
Families with young children
Malaysia,
January 20, 2013
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Clean hotel with polite staff
Prime location with shopping places and eateries all within walking distance
7.3
It's a great hotel with so many shopping places and places to eat. Jalan Alor, famous for it's street food is less than 5 minutes walk away. Bukit Bintang mall, Pavilion Mall and Starhill are all within a 1km radius. The Bukit Bintang transit station is also within walking distance.
Shopping Tip:
There are massive construction going on in the area for the MRT station. It's a little chaotic at the moment but construction is expected to complete in 2 years time.
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Joelle S.
Couples
Malaysia,
January 20, 2013
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Great location
The location are very convinient
5.3
the location of the hotel are very good. the best food in kl at jalan alor is just right opposite the hotel
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Yap C.
Couples
Malaysia,
January 20, 2013
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Great location but poor staff service level
5
The location of hotel is great, but I had bad experience on the staff service level. I arrived the hotel at 12.30pm, approached a front desk staff and she mentioned and confirmed to me I had booking of non-smoking and king size bed room which was correct, but no rooms available at the moment to check in, so I went out for lunch. I went back to hotel front desk at 1.30pm and another staff attended to me for check in process. During the registration process, the staff was not friendly, no face expression to me, and the worse was she throned my identity card to me, I was shocked. Then I she confirmed to me after the process completed that I was given queen-sized bed without apologise, but I never feedback about this because I was disappointed with the staff quality and I did not think that with the staff attitude I will be offered anything better.
I found out that the room I was given was the smallest size on the floor, which the room was really small. Lighting of the room was dark after turning on all lights in the room.
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