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Hotel Area:
Bukit Bintang
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Number of Rooms:
400
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Free Wi-Fi |
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We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.
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Sorry, there are no available rooms at the The Royale Bintang Hotel for your chosen dates.
Customers who looked at this hotel often booked...
Recent customer reviews
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Good
7.4
based on
3663 reviews
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All reviews (3663)
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Kiel O.
Business travelers
Singapore,
January 01, 2013
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the hotel is fairly good, clean and comfortable. one advise is make sure you do not leave your compliment bottle water half drank or left intact as the housekeeping only replace if it is fully consumed.
if you are into the gym for the treadmill be sure to be early as 6:45am becos there is only 2 and it is usually taken up. the gym supposedly open at 7am but i have went in before the time schedule.
the breakfast is a huge problem with the long queuing so be early otherwise the wait is terrible in the small lift lobby. breakfast is standard and the roti chennai is the best as it is freshly made and having very nice texture and taste excellence. most breakfast display food run out fast as the hotel is frequently full.
Restaurant Tip:
There is a famously lane, Jalan Ah Lor which open from 2pm till past 4am in the morning just cross opposite the hotel. At the junction of Jalan Ah Lor there is a famously Penang Assam Noodle, it is by far the best i had eaten all thru my many years coming back each time of my visitation. Some of the food shop also open early for breakfast, lunch and dinner.
If you are into shopping for the latest and inexpensive fashionable wears, there is on level 6 a full floor at Sugei Wang Shopping Mall to shop till your heart contents.
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Ehab E.
Couples
Libya,
January 01, 2013
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Greate Location, Bad breakfast
The Hotel is in the live street of Bukitbintang
5.3
I stayed for the period of the new year just to watch the new year celebrations, my advise do not book with a breakfast, the furniture is old an their was a spots on the carpet as well as on the bed sheets.
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Ong K.
Groups
Malaysia,
January 01, 2013
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Nice and comfortable hotel with great location
Spacious rooms and bedsheets are clean
8
Great location for shopping as walking distance to plenty of shopping malls. No problem in getting food as nearby, Jalan Alor is open right through the early morning hours. Free buffet breakfast is a bit disappointing as not much varieties.
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Robert B.
Couples
Australia,
January 01, 2013
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We waited to be served at the check-in counter for 30 minutes. There were only 3 staff checking people in with a tour group checking in and about another 14 guest waiting. The front desk was under staffed and staff working were understandably frazzled.
The hotel is rated 4 star and it's not. The hotel is grubby with badly stained carpets, stained wall paper and some of the hallways smell. In our room the furniture is old and marked, the bed head stained and just tired. Thankfully the beds were comfortable and air conditioning worked.
Breakfast was an absolute disaster with a full hotel and a long, slow moving queue and a restaurant unable to cope with the number of people needing breakfast. The restaurant was full of dirty tables, food stations were empty, crockery and glassware dirty, only one person cooking eggs at the egg station and not enough staff to keep up with stocking food and crockery. We chose to dine out of the hotel one morning because of the huge line up which went into the lift lobby where it was difficult to alight the lift.
It is definitely no worth the money and in my 5 month trip this was the worst place we stayed.
Stay across the road. It's half the price and it in a much better condition.
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Corina F.
Groups
Malaysia,
January 01, 2013
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We are very disappointed with the hotel staff. We only able to check in around 7pm.
We do understand that 31st Dec is a peak season where crowded with alot of people. We have waited for the check in from 3pm to 4pm. We even leave our hp no once the rooms are ready. However, we did not receive any call after 6pm. We checked again on 7pm only able to check in.
We are very disappointed not even a apology from the hotel staff.
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Kok K.
Families with young children
Malaysia,
January 01, 2013
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Great location
In the middle of the golden triangle
6.3
Arrived at 4.30pm with two sleeping kids but been informed that no room was available because many guests paying extra for late check out. room only available after 6pm. Had an arguement with the reception because that was unfair to us as they are charging extra fro the late check out. we did not arrive early for the room, in fact we were 1.30 hours late. end up they said they still have a room for us.
Every morning need to queue up for about 10 mins for table at the cafe.
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John O.
Families with young children
Malaysia,
January 01, 2013
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great location because easy access to many popular tourist spot,walking distance to restaurant and shopping mall.
Shopping Tip:
pavalion,bbplaza,sg wang plaza is just walking distance
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Grace Y.
Business travelers
Hong Kong,
January 01, 2013
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i waited for around 45 minutes and traced staff 2 times in order to locate and get back my baggages from hotel lobby to room. it seems like slow service. hotel does not intend to entertain any early check-in. no lan internet access inside room. only very slow free wifi is available.
no ventilation fan at bathroom !
require to queue up about 10 minutes at the restaurant's receiption counter in order to take a seat for buffet breakfast. i never experience this in any hotel in any country.
location is good and a lot of shops around the area. monorail is nearby.
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Yeo T.
Couples
Malaysia,
January 01, 2013
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Convenient location but poor receptionist service
Convenient and near Times Square
5.7
I like the car park at the hotel basement. There is a parking attendant safeguard the car.
I dislike the hotel reception service because the male receptionist is unfriendly and rude.
I do not think I will patron the hotel again.
Sightseeing/Attractions Tip:
Near KL China Town/Times Square
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Lai S.
Couples
Singapore,
January 01, 2013
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Good location with spacious room
6.3
hotel located along bukit bintang road. around 8 minutes from BB monorail station. checked in hotel at 4pm. surprised to found room is dirty and not housekeep yet. called housekeeping and takes an hour to clean up the room. but the cleaner is polite though. room is with twin tower view and spacious too.
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