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Very good 7.3
Based on 6425 reviews

Recent customer comments

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Very good



based on 6425 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 7.1
  • Location 8.5
  • Room Comfort/Standard 7.2
  • Service 7.0
  • Value for Money 7.1
  • Food/Dining 6.6

Tanya C.
Australia
December 03, 2014
Perfect way to end our stay in Malaysia
Location, restaurant, value for money!
It was really good! The hotel is in a perfect location and an easy stroll to restaurants, shopping and massage places! The restaurant served an awesome steam boat and the staff were very friendly!

david W.
Canada
December 02, 2014
good location. good value
location, room is good and breakfast sufficient
Enjoyed the breakfast, convenient to jalan alor, enjoyed gym and pool

Jenny M.
Malaysia
December 02, 2014
Should improve
Bed,pillow
The air conditioner is not cold...socket too far from bed..not too less socket

Vincent T.
Malaysia
December 02, 2014
I won't consider this hotel on my next visit to kl
Location is convenient
Poor and very old hotel. Lobby look ok but room definitely need renovation. It's smelly and cockroaches everywhere.so disgusting !

Sally M.
Australia
December 02, 2014
Changed rooms 3 times
Room 1901, pool and breakfast
First room safe wouldn't work tv remote wouldn't work water came out the color of coca cola, they moved us because of yuk water . Next room no view corner room dirty broken shower but worst to come in the morning no pressure no hot water staff most unhelpful statting they would call back they don't go to reception get cold shoulder manager busy go out for three hours we are moving you but not yet housekeeping has to check room go back to room an hour later all packed up still waiting for promised room key to be delivered call back and get hung up on after being told to come down to reception nightmare but finally at 3pm on last day got room 1901 much better but no wifi working we couldn't be bothered complaining !

mohd A.
Singapore
December 01, 2014
Location is good
near shopping mall

Bradley L.
Australia
December 01, 2014
Hmmmm..
Location, location, location
I've stayed here 5 times over the last few months. I've not expected too much from this tired hotel as the price makes sense. However, last Saturday night I arrived to the hotel and was told there wasn't a room with the king bed I booked. They said if I wait until 7PM I would have my room. Came back and was greeted with my key card. When I opened the door, I was horrified that the room hadn't been made up yet!! Anyway, eventually they upgraded my room and I was very comfortable. Having said that, the rooms are becoming very tired and dirty. Also, they have great difficulty dealing with Saturday nights. Many people were complaining. I like this hotel, but maybe it's time for a change. They could do so much better. It's not quite of an International standing unfortunately.

Nyoh S.
Malaysia
December 01, 2014
Fast check-in and out.
Great location, fact check in and out, value for money.
Ok. But this is the first time i stay in a hotel and the staff told me that they are shortage of towel! I need to call few times and they only sent over, the response is too slow!

Lim M.
Malaysia
December 01, 2014
Good location suitable for groups
1) The bed is very comfy 2) good location if your are going for shopping spree 3) conecting room allow groups to stay together
Good location easy to find Connecting room allow groups n couples or family to stay together

Noraida N.
Malaysia
December 01, 2014
It would be great to be include breakfast as well
Kids love the pool
Good