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Very good 7.3
Based on 6433 reviews

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Very good



based on 6433 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 7.1
  • Location 8.5
  • Room Comfort/Standard 7.2
  • Service 7.0
  • Value for Money 7.1
  • Food/Dining 6.6

Wendy T.
Australia
May 26, 2016
Location fantastic. Quality not so good
We were excited to book this hotel as it looked great on the internet we booked for five nights which was prepaid no refunds. On arrival after delayed flights having us arrive at 2400 we waited half and hour to be served due to jovial conversations with the staff and one customer. We were ignored all this time once we were served we were told we couldnt have our deluxe room we paid for we could have a smoking room or 2 singe beds. We initially chose a smoking room as we wanted to sleep together we couldnt breathe in this filthy smoky room and my fiance is a smoker! After crying we went back to the desk and asked what could we do and they gave us a room at the back of the hotel with a view of housing blocks not a deluxe room. My fiance asked twice the next day to swap with no care so we gave up and made the most of a bad situation. The location was great to food, shops and spas. It was safe. Just was old in desperate need for renovation as paint peeling, carpet stained and bathroom mouldy. Staff uncaring just wanted you for tours and taxis and as we had our own organised ignored us. Didnt even ask us how our stay went as we left. Would go next door if we went again looked much nicer.

Eduardo V.
Philippines
May 26, 2016
good
good location and parking

PAUL P.
Mauritius
May 26, 2016
Summary
Good prestation for all,

Imran S.
Malaysia
May 25, 2016
trbh
parking senang..

KEVIN E.
Sri Lanka
May 25, 2016
Average
The location was very good and close to some of the the major shopping malls, however with the construction of the MRT track in progress a little bit dusty, but will be better in the future. Although we were in the Club Delux Floor, there was always a shortage or no food at the Club Lounge. Breakfast was a total disaster during our stay, same menu every day, although it was said that an " upgraded " breakfast will be served in the Club Lounge there were no difference between the breakfast served at common restaurant and club lounge, which we were deceived.

seet P.
Singapore
May 24, 2016
Fair
Only time is a bit ran down

Jazril D.
Malaysia
May 24, 2016
Good
awesome stay.however,the frontdesk staff should be more friendlier. acting like they own the hotel.

Lim S.
Singapore
May 24, 2016
Satisfying stay
The manager actually gave me a free upgrade to family room when one of the staffs made a mistake for my room. M very happy as the deluxe room is not sufficient to place in extra bed for one of my sons. M rather satisfy with the kind gesture from the manager which had put our 2 days stay in the hotel a satisfying but can improve in the bfast buffet selections (too little choices to choose from).

Mei T.
Malaysia
May 24, 2016
Bad
Inside hotel very old & got smell.

Gouthaman J.
Singapore
May 23, 2016
reviewed
You have to improve cleanliness