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Excellent 8.7
Based on 5845 reviews

Recent customer comments

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Excellent



based on 5845 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.3
  • Location 8.7
  • Room Comfort/Standard 8.6
  • Service 8.9
  • Value for Money 8.8
  • Food/Dining 8.3

9.3 Karen W.
Australia
April 24, 2013
This hotel was luxurious gorgeous furnishings
The suite the pool the restaurant and location
We all loved it here the location was great walking distance to great shopping fantastic view of Petronas towers. Pool was very nice lots of comfy lounges a gym and restaurant on ground floor excellent.

9 Michelle K.
United Kingdom
April 24, 2013
Good location close to Bikut Bintang shopping
Breakfast was extensive, only 5 minute walk to shopping centres and the staff were very friendly.
We had a nice couple of days stop over there. Convenient, but quiet location close to Bikut Bintang. Only surprise about the stay was we were unable to put our room service charge on our room and we had to pay cash for it. I thought that a little strange for a five star hotel. However, we would happily stay there again.

8.3 Chan P.
Malaysia
April 23, 2013
Nice room. Walking distance to BB area.
Big room. Nice bathroom. Nice breakfast.

9.3 Fu G.
China
April 23, 2013
Comfortable and reasonable
Location, accomadation and style
Great hotel in the centre of KL. Good sized rooms, well maintained and very comfortable beds. Close to the Pavilion and main malls. Good prices available.

8 John T.
Thailand
April 22, 2013
Good location for city sigh-seeing and shopping
Location is great for shopping, visiting twin towers and nearby places, and good breakfast.

10 Upendra W.
Sri Lanka
April 22, 2013
Fantastic luxury hotel for an exceptional price
bed, room space and price
The hotel was centrally located for shopping and was the cheapest five star hotel available within KLCC and Bukit Bintan. The rooms were exceptional especially the bedding and bathroom. absolute value for money and would recommend it to anybody looking for a five star at low cost.

7.3 Moi F.
Malaysia
April 22, 2013
Nice and good service hotel.
smile, service , easy

9.7 Gareth G.
United Kingdom
April 22, 2013
5* stay at half the usual cost
the room, the friendly staff and central location.
When I booked this hotel as one stage of a multi stop holiday for my wife and I, I wasn't sure what to expect for the money we had paid. We have been in two more hotels since (Singapore & Hong Kong), both considerably more expensive. Neither come close in terms of room size,quality or level of service. Quite simply in terms of value I am not sure my wife and I have stayed anywhere better. I would thoroughly recommend this hotels to anyone travelling through or stopping for a visit in KL.

7 Rasila H.
Malaysia
April 22, 2013
It is beautiful well designed hotel
Centrally located
My family and I enjoyed staying at this hotel. This hotel has good children amenities such as play area, craft area for drawing and colouring for children. The pool is good but we did not have the time to go to the pool. The food at the coffee house is really good.What I like most about this hotel is the cosy bed. We also got upgraded to a junior suite as the air conditioning in our room broke down.

10 Nordin I.
Singapore
April 20, 2013
excellent
excellent staff good