arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.7
Based on 5861 reviews

Recent customer comments

Filter by traveler type

based on 5861 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 8.7
  • Room Comfort/Standard 8.6
  • Service 8.9
  • Value for Money 8.8
  • Food/Dining 8.3

Harry D.
United Kingdom
March 02, 2013
Fantastic Hotel
Lovely spacious room, nice pool area, excellent food.
We stayed for one night in Kuala Lumpur on our way from Singapore to Langkawi by train. We wanted a nice hotel for Valentine's night and it couldn#t have been any better. We arrived early in the morning and we had to wait about two hours for the room but they let us sit in the lobby while we waited. They also upgraded us to a suite at no extra cost.

Ivan P.
March 01, 2013
Good hotel
Big room, good breakfast, near sightseeing
The hotel is situated near shopping are, Menara tower and Petronas.The room is big in Malaysian style.We liked this hotel.

John A.
United States
March 01, 2013
Comfy Big Rooms in a great location.
Location, Comfy Bed, Quiet, Eye-pleasing wood decor.
The location near the Pavilion mall Is great. We normally do not Stay in five star hotels but at buy 2 Nights get one free we could not pass up the Agoda deal. The room was big with the wood floors and comfortable furniture and bed. The bathroom was spotless with a nice tub. The wifi signal in the room was weak. We inquired about this and were told to use it in the common areas.

Phongsakorn V.
March 01, 2013
cozy, clean & nice hotel with great location in kl
the room is big, nice and clean.
the hotel location is great and close to shopping mall and within walikng distance to klcc. the hotel room is quite big, nice, and clean. the staff was helpful. the bathroom is big with shower room and bath tub. couples of things that can be improved are that the pillows and towels were a bit old and look dirty. other than that, it is a great great hotel for relax and stay in kl.

Phooi L.
February 28, 2013
Lovely Hotel
Location - near Pavilion Shopping Mall
Stayed a few times at this hotel before. The service was exceptional every visit. Asked to move to a room by the pool and was able to accommodate me without any problems. The only issue is the cost of breakfast which was rather expensive.

Majdi F.
Saudi Arabia
February 28, 2013
Great location and great food.
Near to Jalan Bukit Bintang.
hotel is located conveniently close to shopping and dinning attractions, it is 5 min walk to jalan bukit bintang. staff are friendly and volunteer tips about the city. the restaurant serves a variety of food that suite every taste, we enjoyed every breakfast in the hotel.

Ronny W.
February 27, 2013
Lovely hotel
Beautiful and great price
Lovely and helpful staffs. Within walking distance to the major shopping centre.

Aitolkyn A.
February 27, 2013
great hotel! the first one i will recomend
everything was great!
everything is great. location - 5 min by walk from Pavilion and pedestrian bridge to Petronas. rooms and services - awesome. One of the popular nightclubs is located on a next street.

Pramod S.
February 27, 2013
Fantastic hotel with Malayasian Flavor
Convienence location and huge room space
A good location within the city still very calm and relaxed hote.We stayed here for our honeymoon and indeed it was a great memorable moment.I advise for honeymooners to select the king royal club option and it gives a lot of privacy and personalised care with lot of additional benefits.

Abdulhakeem F.
February 26, 2013
lovely hotel
nice hotel it clean and comfortable
We stay there for five nights and we got a good service and it was the best hotel during my visit to Malaysia