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Excellent 8.7
Based on 5863 reviews

Recent customer comments

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Excellent



based on 5863 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 8.7
  • Room Comfort/Standard 8.6
  • Service 8.9
  • Value for Money 8.8
  • Food/Dining 8.3

Mohamed O.
Egypt
February 09, 2013
Perfect hotel with the best location in Kl
Near to Bukit Bintang & pavillion
That was my 1st stay there in kl I guess I'll stay in again if go there again . People were so friendly they upgrade my room for free

Mohd A.
Malaysia
February 09, 2013
a very nice and beautiful hotel
we got upgraded to a suite room.all smiles.the room were big
we got upgraded to a suite room.all smiles.the room were big.there were lights in the room that were not working as there were lots of standing lights around for a room

Marcus R.
Australia
February 09, 2013
Great Location
Having a swimming pool was great after a hot day of sightseeing
When we arrived they had no record of our booking and after a very long delay with us eventually having to demand some service we were given our room. There were 6 of us travelling and had two rooms one room was not what was booked but this was corrected. After the initial hassle everything was fine, and the hotel was actually very stisfactory in a good location.

Gerald P.
United Kingdom
February 08, 2013
Great hotel within walking distance of city centre
Large rooms and close to city centre
we booked a deluxe room but on arrival were informed that we had been upgraded to a one bedroom suite. stunning lobby area and nothing was too much trouble for the staff. rated at 5 star but the decor was showing signs of its age and would therefore rate it at 4 star compared with hotels we have stayed at in other countries. however having said that will definately use the hotel again.

Ronnie M.
United States
February 08, 2013
Great Hotel
Everything
we got such a great deal on this hotel (2 nights paid, third night free)that it was difficult to pass up. the room was incredible and comfortable, the location was great and very convenient, and the staff was very friendly and helpful. we would love to stay here again if we are back in kl.

Mohammad M.
Egypt
February 07, 2013
great location, cheating stuff
nice room decoration & amenities
Great location, nice price, new furniture. The lobby is wonderful, breakfast moderate as all malaysian buffets. Only a microwave & the room will be perfect.

Ashvin G.
New Zealand
February 07, 2013
Amazing hotel - highly recommended
Location, Facilities, Cleanliness, Room size
Initially I had booked four nights stay, however in-conjunction with how much I loved the hotel and the fact that I was enjoying myself in KL with the abundant amount of things to do there, I extended my stay by a further three nights. I was quite blown away by how close everything is to the hotel (literally 1 min to Bukit Bintang/Pavilion Mall, 10-15mins walk to Petronas Towers and 5-10mins to closest Monorail station), the grandness of the hotel itself as well as the rooms/amenities/facilities and the friendly staff topped it off.

Wui T.
Macau
February 07, 2013
Best bathroom ever!
Love the huge bathroom and nice breakfast buffet
Good location: close to shopping district. Staffs: Generally courteous and helpful. Rooms: clean and big. Nice balcony. Bathroom is huge! Have separate bathtube and shower area. Toilet has its own door. That means your family could use the washing basin while you attend to natural calls with complete privacy. Awesome and convenient for family travellers like me. Breakfast buffet offers a huge variety of food selection. One of the best I have ever had. Highly recommended!

Michael E.
United States
February 07, 2013
Great value and location
location is a central location, the deluxe rooms are very large, breakfast buffet was good and had plenty of options. nice pool and small but adequate gym. good front desk service
recommend and would stay again. especially liked the upgraded room which turned out to be an apartment.

Thorbjoern H.
Sweden
February 06, 2013
Very good hotel with excellent service.
Very spacious and nice architecture
we enjoyed the stay in this quiet newly built hotel. the staff from the bellboy to the restaurant staff showed us nothing but an excellent service and it always came with a smile. the hotel is situated not far from the klcc (petronas twin towers). two things that could be better is the reliability of the wi-fi. adjacent to the nice pool area is some kind of cooling installation which gives some disturbing background noise. overall it is anyway worth a revisit!