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Excellent 8.7
Based on 5860 reviews

Recent customer comments

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Excellent



based on 5860 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 8.7
  • Room Comfort/Standard 8.6
  • Service 8.9
  • Value for Money 8.8
  • Food/Dining 8.3

sophia K.
Malaysia
January 23, 2013
Good location, newer hotel, great service
Nice rooms, very reasonable, good service
Stayed here for 3 nights. Very affordable, received great service from all staff, especially concierge.

Timothy W.
Australia
January 22, 2013
Traditional style, close to bukit bintang
Comfortable bed
Old fashion/traditional style rooms as per hotel photos. Pool big, but very noisy with airconditiniong fans next to it. Large breakfast variety but average quality. Good staff.

Nelson T.
Philippines
January 22, 2013
Center of Attraction
Near Pavillion Mall
From KLIA take the KLIAekspress (35RM) train to KL sentral station. From KL Sentral take taxi to Hotel Chulan which cost 13 RM. Check in was a breeze, free wifi internet for agoda members bookings. Room is upgraded free of charge. Very very large room with balcony overlooking the pool. Bathroom is big! The best feature of this hotel is its location! It is near Pavillion Mall! and many other malls. Breakfast spread is quite good. Overall I had a good stay in Royal Chulan Hotel.

julie M.
January 22, 2013
Great hotel in fantastic location
Excellent location to Bukit Bintang/Pavillion Shopping Mall
This is a fantastic hotel - exceptional value for money in a wonderful location. Rooms are well appointed and very spacious. Excellent views across Kuala Lumpur. The breakfast buffet is spectacular and caters for everyone. Ideal place and will return. Pool/s are excellent with plenty of sun lounges.

Cordula W.
Germany
January 21, 2013
grand in every sense
traditional style meets modern comforts
from the service of reception and general staff everything was just eccellent. the room was spacious and very comfortable, the bathroom with tub and shower just brilliant. the location is convenient for all the sightseeing, the crafts centre being next door, and views onto the perona towers. the only small bug bear maybe was the internet connection...slow and inconsistent in the room.

Yuk L.
Hong Kong
January 21, 2013
value for money local 5 star hotel
great location
Royale Chulan Hotel is good value for money, located right in the middle of KL. The shopping hub is just around the corner and walking to Parvilion the mega shopping mall is less than 10 minutes. However was surprised to find during open hr the staff was cleaning the swimming pool. And a nite when they have function at the ballroom, you can hear the music and noise downstair.

Yiu L.
Australia
January 21, 2013
Great hotel close to shopping districts
Great service, size of the rooms and cleaniness
My family enjoyed the stay that the Royale Chulan, they had fun at the swimming centre and the staff were very nice to help us with our queries. The lobby had a great atmosphere with all the Chinese New Year decorations and pretty flowers.

Azahar A.
Malaysia
January 21, 2013
very lovely hotel
big room, good imenities and good halal food
the room was so clean, big and quite. the hotel staff are very friendly. hotel restaurant got halal certificate. free parking.

Azahar A.
Malaysia
January 21, 2013
lovely and quite hotel
big room, good imenities and good halal food
the room was so clean, big and quite. the hotel staff are very friendly. hotel restaurant got halal certificate. free parking.

John B.
United States
January 20, 2013
Wow!
everything
this was my first 5star hotel experience-what a great hotel!everything was wonderful.a great deal for the money spent.but...beware of taxis,the hotel screens taxis that pickup guests and they areok.outside in the city u r on your own.unfortunate me got in predatory cab -unpleasent experience.