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Excellent 8.7
Based on 5873 reviews

Recent customer comments

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based on 5873 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.5
  • Location 8.7
  • Room Comfort/Standard 8.6
  • Service 8.9
  • Value for Money 8.8
  • Food/Dining 8.3
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julie M.
January 22, 2013
Great hotel in fantastic location
Excellent location to Bukit Bintang/Pavillion Shopping Mall
This is a fantastic hotel - exceptional value for money in a wonderful location. Rooms are well appointed and very spacious. Excellent views across Kuala Lumpur. The breakfast buffet is spectacular and caters for everyone. Ideal place and will return. Pool/s are excellent with plenty of sun lounges.

Timothy W.
January 22, 2013
Traditional style, close to bukit bintang
Comfortable bed
Old fashion/traditional style rooms as per hotel photos. Pool big, but very noisy with airconditiniong fans next to it. Large breakfast variety but average quality. Good staff.

Nelson T.
January 22, 2013
Center of Attraction
Near Pavillion Mall
From KLIA take the KLIAekspress (35RM) train to KL sentral station. From KL Sentral take taxi to Hotel Chulan which cost 13 RM. Check in was a breeze, free wifi internet for agoda members bookings. Room is upgraded free of charge. Very very large room with balcony overlooking the pool. Bathroom is big! The best feature of this hotel is its location! It is near Pavillion Mall! and many other malls. Breakfast spread is quite good. Overall I had a good stay in Royal Chulan Hotel.

Azahar A.
January 21, 2013
very lovely hotel
big room, good imenities and good halal food
the room was so clean, big and quite. the hotel staff are very friendly. hotel restaurant got halal certificate. free parking.

Cordula W.
January 21, 2013
grand in every sense
traditional style meets modern comforts
from the service of reception and general staff everything was just eccellent. the room was spacious and very comfortable, the bathroom with tub and shower just brilliant. the location is convenient for all the sightseeing, the crafts centre being next door, and views onto the perona towers. the only small bug bear maybe was the internet connection...slow and inconsistent in the room.

Azahar A.
January 21, 2013
lovely and quite hotel
big room, good imenities and good halal food
the room was so clean, big and quite. the hotel staff are very friendly. hotel restaurant got halal certificate. free parking.

Yuk L.
Hong Kong
January 21, 2013
value for money local 5 star hotel
great location
Royale Chulan Hotel is good value for money, located right in the middle of KL. The shopping hub is just around the corner and walking to Parvilion the mega shopping mall is less than 10 minutes. However was surprised to find during open hr the staff was cleaning the swimming pool. And a nite when they have function at the ballroom, you can hear the music and noise downstair.

Yiu L.
January 21, 2013
Great hotel close to shopping districts
Great service, size of the rooms and cleaniness
My family enjoyed the stay that the Royale Chulan, they had fun at the swimming centre and the staff were very nice to help us with our queries. The lobby had a great atmosphere with all the Chinese New Year decorations and pretty flowers.

John B.
United States
January 20, 2013
this was my first 5star hotel experience-what a great hotel!everything was wonderful.a great deal for the money spent.but...beware of taxis,the hotel screens taxis that pickup guests and they areok.outside in the city u r on your own.unfortunate me got in predatory cab -unpleasent experience.

Hamed B.
January 20, 2013
A grand hotel with a grand ambience.
Spacious rooms with high ceilings and friendly staff.
2nd time with family. Grand entry, spacious hallways and big rooms. Great breakfast spread catering for all tastes. Great service, polite and friendly staff. Close to pavillion centre but away from the shopping crowd.