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Excellent 8.7
Based on 5872 reviews

Recent customer comments

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based on 5872 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 8.7
  • Room Comfort/Standard 8.6
  • Service 8.9
  • Value for Money 8.8
  • Food/Dining 8.3

Ho C.
March 03, 2012
Good location and friendly staff
Royal treatment with great value for money
our stay at the royal chulan has been a exceptional good experience .staff has been most forthcoming and obliging during our stay. security into the hotel is good. our room was of a high standard with good insulation for noise from the outside. our breakfast was all one would expect from such a high standard establishment. we can highly recommend a stay at this hotel

shamsulakmar M.
March 03, 2012
great location n lovely hotel with great service.
architure facade n tranquility
it was agreat stay and enjoyable. near shopping mall

Pei Y.
March 02, 2012
good balcony room
balcony room with twin tower view!
the hotel is good and value for money. staffs are professional and efficient. however, i order pool side pizza and it sucks.

sayid R.
March 01, 2012
Great Hotel, Killer Breakfast
Nice rooms and great breakfast
hi guys, stayed here during chinese new year which kl will be almost empty, good for local a like me. its a really nice hotel with a reasonable fee, the concierge was not cool enough sometimes. room was neat, loved the tub and the exclusivity, breakfast was of the hook, there are all sorts of japanese, western, local breakfast, i might miss a few more countries...

Sarhan R.
March 01, 2012
Good service, lovely hotel
Good service, Clean, Quiet, Good breakfast
We stayed here to celebrate our 1st anniversary. Lovely staff and beautiful hotel. Only thing we would suggest is to request a higher floor. They put us up on the second floor and it was facing the road. Very noisy in the evenings.

Ler H.
March 01, 2012
Nice hotel @ convenience location
Good breakfast spread and attentive service staffs
Nice hotel and convenience for leisure or business travellers, hotel staffs are friendly except front desk personnel, from my personnel experience all my trips I never ever encounter them service with friendly smile, hotel need to improve on this part.

Kak C.
March 01, 2012
good room good location
hotel is at city centre
hotel room is very nice ,at city area bukit bintang ,can walk to klcc and pavilion in few minutes.rooms are nice and comfortable.enjoy the nights of staying there .the room is clean and big .have a balcony to watch the view around

Sepehr J.
March 01, 2012
very nice hotel
beautiful big rooms, nice and clean bathtub,
this was the best hotel i had been to in kl. this hotel was slightly better. beautiful environment, and very close to klcc, 5 minutes walk to jalan sultan smaeil. the swimming pool is not the best i have seen, the breakfast was ok. and the parking is also free. internet speed was acceptable in our room and in hotel lobby.

March 01, 2012
Opulence personified
The staff are so friendly and helpful, but, I think the best feature of the hotel, apart from the luxurience of the rooms, is the breakfast. I have never seen so many options for breakfast and cooked to perfection. The waiters are constantly on hand to discreetly assist and clear as you move from one course to another

Upeaksha W.
United Kingdom
March 01, 2012
Satisfied with the service, rooms and the hotel
Good Location great atmosphere
Good varied breakfast catering for every taste. Courteous staff nice size rooms.