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Excellent 8.7
Based on 5860 reviews

Recent customer comments

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based on 5860 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 8.7
  • Room Comfort/Standard 8.6
  • Service 8.9
  • Value for Money 8.8
  • Food/Dining 8.3

Richard L.
January 29, 2014
Very happy to get an upgrade when I checked in
1. The Reception 2. Big room with huge balcony 3. Great location away from the bustle but within 10 minutes stroll
Will make this my usual hotel if I get upgraded all the time. :)

Nurul M.
January 29, 2014
worth for money
friendly and very helpful staff, nice breakfast and very comfortable room with pool view :)
checked-in to this hotel as a treat to husband for his 30th birthday. spent a night here and celebrated husband's birthday at the nearby fine dine restaurant. very easy access to any restaurant in KL since hotel location is in the heart of KL city. the most that i enjoyed was that the hotel also provide a complimentary birthday cake and they even decorate our room bathtub with roses petals as their treat for the husband :)

Noormusidah M.
January 28, 2014
comfortable, spacious, international
breakfast , room and garden
the room was spacious and very comfortable.the hotel had variety of food during breakfast.You can have big breakfast there.the hotels was also very nice with garden and waterfall which located at the centre of the hotel.the hotels is also a walking distance to the one of the biggest shopping complex in kuala lumpur.

James D.
January 27, 2014
Faultless service, impeccable (ang large) room
staff, breakfast choice, large room
Even though I arrived late (after midnight) there were many, attentive staff. Checkin was quick. Room was upgraded from the one I booked and it was luxurious. It's walking distance to KLCC (15mins) and Petronas towers. On the edge of Bukit Bintang so close to many restaurants and a gazillion huge shopping malls. Next door to Malaysian Craft Centre. I couldn t fault this hotel. It was great.

Chai L.
January 27, 2014
a confortable stay
location, confortable and staff performance

Shuofei F.
January 24, 2014
2nd home! Friendly staffs
Location, breakfast , friendly
Very nice & friendly staffs ! Best breakfast Buffet. Comfort rooms. However, housekeepers need to train more. I stayed this hotel for a week , there was something missed in my room every single day , eg, bath mate, face washer, soap, shower cap, etc.

Vasco E.
January 21, 2014
Great Hotel
Clean, Cozy, Central
My 2nd time at this hotel. Great service and super staff. Near the Twin Towers. Recommend!

kok C.
January 20, 2014
the hotel have nice design and good location.
good location, nice design and attentive staff.
the room are clean and bed are comfortable. Good breakfast and walking distance to major shopping area.the staff are friendly and attentive.

Werner D.
January 17, 2014
Nice Hotel
Clean. large bed, big bathroom
This hotel is always nice, although on our last night we ate at the Malay Restaurant up stairs for the first time. We were the only people in this restaurant and we both shared the Beef Rendang curry and then we were both sick all night and for 6+ days after that. It had spoilt our holiday because they gave us food poisoning. But the rooms are fantastic, just dont eat upstairs, breakfast is great.

January 16, 2014
Value for money
Location, room size and friendly staff
Great experience. My children enjoyed our stay. It is about 15 mins walk to The Pavillion and 40 mins to Petronas Twin Tower - KLCC. It is surprising quiet and away from the hustle and bustle of traffic. They provide a shuttle service to KLCC and the Pavillion. Great breakfast spread.