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Excellent 8.7
Based on 5874 reviews

Verified traveler reviews

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based on 5874 reviews
  • Cleanliness 9.0
  • Facilities 8.5
  • Location 8.7
  • Room Comfort/Standard 8.6
  • Service 8.9
  • Value for money 8.8
  • Food/Dining 8.3

CHAI L. from Malaysia
Stayed one night in December 2013
ROOM SERVICES (cleaner) very polite and responsibility , location veryclosed to shopping mall, big size room and comfortable bed
the hotel overall is good and worth for revisit again. However, the receptionist and jockey service staff are not professional enough. check in and check out time was very slow, receptionist staffs are not helpful and Low efficiency. on the other hand, the room service staffs are very polite and friendly, they offer the clean room service even we are not request for it.they are very high performance and always show their patience for work, we can see the cleanliness through corridor, swimming pool, lift, room and lobby The jockey service staffs are in bad service too. they refuse to give any help when we are not parking in the valet parking and just call us go find parking by ourselves in the normal basement car park area. overall we might be re visit the hotel again if we saw any changes has made.
Reviewed January 05, 2014

angelia K. from Malaysia
Stayed one night in December 2013
Very good breakfast
Reviewed January 05, 2014

Anthony C. from Malaysia
Stayed one night in December 2013
Great couple experience
Convenient, quality service, strategic location
Reviewed January 04, 2014

Tarun N. from India
Families with young children
Stayed one night in December 2013
Nice value for money
Great location, large rooms and wide range of breakfast
It was good experience and location is very close to major attractions like Bukit Bintang & perronas tower. Close to shopping areas yet in quite location. Big size swimming pool. Petronas tower is just 10 min walking distance. Wide choice of breakfast.
Reviewed December 31, 2013

Christine D. from Australia
Stayed one night in July 2013
Very special hotel
Luxury, clean and friendly
Travelled with three other couples. All couples were very happy with the rooms and the staff. A bit of a walk to the centre of town but this made for a lovely quiet stay. Hotel was yop quality in all aspects. Would stay here again if travelling to Kuala Lumper. Wonderful stay.
Reviewed December 30, 2013

Jeffrey D. from Australia
Stayed 3 nights in December 2013
Very nice hotel would recommend to others
Location, price and comfort
Stay at the hotel was to be expected for the price range
Reviewed December 29, 2013

Gan L. from Malaysia
Business travelers
Stayed one night in November 2013
Good,excellent , gd service.
Breakfast, service
Reviewed December 28, 2013

Teemu N. from Finland
Solo travelers
Stayed one night in December 2013
Absolutely nothing to complain about
Breakfast, room, services
Nothing to complain about. The breakfast was the best I've seen so far.
Reviewed December 28, 2013

Lee N. from Malaysia
Families with young children
Stayed one night in December 2013
Very comfortable room with spacious bathroom
bathroom, high speed internet, near to shopping centre
was impressed with the friendliness and helpfulness of the staff at the reception. room and bathroom were spacious and cosy. the free use of the internet was particularly conducive to our stay there.
Reviewed December 27, 2013

Kuam L. from Malaysia
Families with older children
Stayed 3 nights in December 2013
Pleasant and comfortable
Location, good breakfast, friendly staff
Centrally located in the heart of KL. Walking distance to Pavillion, Bukit Bintang and KLCC
Reviewed December 27, 2013


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