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Excellent 8.7
Based on 5845 reviews

Recent customer comments

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based on 5845 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.3
  • Location 8.7
  • Room Comfort/Standard 8.6
  • Service 8.9
  • Value for Money 8.8
  • Food/Dining 8.3

10 Billy H.
November 16, 2013
fantastic Hotel
gorgeous room, great breakfast-buffet, good location
this was my third time in this Hotel and I would always love to come back, but I look out for special offers, because the regular price is high.

9.3 Rommel L.
United States
November 14, 2013
Excellent Stay...would surely stay here again!
Clean room, excellent service, and great breakfast buffett selections
My wife and I had a great stay! Room and stff were great! All you need from a hotel.

9.3 Kamal S.
November 14, 2013
Quite place for relax and rejuvenate.
Attentive and friendly staff, walking distance to Pavilion, great breakfast buffet
I’ve booked Superior Room yet been given an apartment unit, complete with kitchen, tap water sink, microwave and refrigerator. Not really sure if it was an upgrade or downgrade. In website, the picture or description of Superior Room shows no signs showing it as an apartment. Strangely enough, no cooking utensil provided, no pots, no pans, no spoons or spatula. I wonder if we need to bring our own to cook. Never had time to ask the staffs regarding room change or cooking utensils since we’re only staying for one night. Not complaining though thou as the location is good for relaxing time we’re looking. But still within walking distance to Pavilion Kuala Lumpur, where there are many luxury brand items as well as affordable brands and eateries. The room was clean; the bathroom was clean and surprisingly large. We manage to get Petronas Twin Tower view; it looks so beautiful and bright at night. Breakfast was fantastic with variety of local delicacies and attentive staff. Highly recommended to get room with breakfast instead without, to me it’s worth the money spent. We will come here again next time there’s urge of having vacation in the city again.

9 Michael P.
November 10, 2013
Great hotel good value
comfort location breakfast
as usual great stay would recommend location a little awkward but on the whole preferred hotel

November 10, 2013
Comfortable , nice , Clean room
Friendly staff , Twin tower view , Nice design
the best hotel i have ever stay in Kuala , Friendly staff , Twin tower view , Nice design , good rate this will be my frist choose in my next visit to malisya

9.3 gary B.
November 10, 2013
very enjoyable stay would like to come b and stay
size and comfort of rooms,location,great bed
most enjoyable and would like to come again and stay longer

10 Ralf B.
November 10, 2013
Perfect place to stay in KL
Great rooms, delicious breakfast, good location
A real beautiful luxery hotel. Huge mall with many restaurant within a 5 minutes walk.

10 rafaela D.
November 09, 2013
A very nice hotel
Beautiful, clean and value for money
It was my first time to visit KL, Malaysia. And we just randomly picked our hotel through internet, we just choose Royale Chulan based on the pictures posed at the internet, and gladly we were not disappointed. We were quite impressed with the hotel' s structure malaysian inspired unlike other hotels that just a box type building. The hotel has very nice wood carvings that adorned the lobby, reception and the foyer at the elevator. My room is clean, spacious and the bed was comfortable. I have a nice city view from my window, including the famous Petronas tower. The staff were friendly and courteous. I really enjoyed my stay at Royale Chulan, given the chance again to visit KL, i will again stay at this hotel. Thank you for making my vacation memorable.

10 Olivia B.
November 09, 2013
Fantastic hotel
Food, comfort and staff.

November 09, 2013
location, quiet but close, friendly staff
location, nice room and bathroom which were both quite spacious. Breakfast
Our stay was ver y pleasant at this hotel. It was in a quiet place but very close to the most exclusive shopping centers in KL. The staff was very friendly and willing to help. If anything is needed at the room or repaired they send It inmediately. Buffe breakfast was good but not excellent, made for muslims (no pork and sushi bar is pretty poor). The mayority of guests were iranians, so I guess It was done so they would not be upset by It.......I would definetly stay again at this hotel if I were to visit KL again. Highly recomended!!!!