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The Westin Kuala Lumpur Hotel, Kuala Lumpur

The Westin Kuala Lumpur Hotel, Kuala Lumpur
Rating:

Number of rooms: 384

Location: KLCC

Address: 199 Jalan Bukit Bintang Kuala Lumpur Malaysia, Kuala Lumpur, Malaysia

Customer Reviews

Excellent Hotel and Service Guest Rating: 9.3

yih S.

Malaysia

Business Traveler

Date of Stay: 17 Sep 2008

 Value for Money: 8/10
 Location: 10/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 8/10

I have stayed a couple of times already in the past and still rate this hotel to be the best in the KL Starhill/Pavillion vicinity. The hotel itself is immaculate and the bed is the most comfortable I have ever slept in all these years travelling. The staff is very courteous and helpful too.

Internet is not free-of-charge and cost a hefty connection fees of USD10++ per hour or USD20++ per day if you are a heavy user. I paid the latter due to the fact that I need to constantly check my email with a little web-surfings whenever I am in the room. Imagine paying USD20++ just for your email purpose. Totally ridiculous!

The hotel location is excellent if you are planning to shop in the famed Bukit Bintang area with StarHill Gallery and Pavillion just a stone-throw away. The room is comfortable, clean and modern and the staff attitude is one of the best I ever came across. But the only gripe I have with this hotel is the chargable in-room internet connection while next door JW Marriot has in-room free internet. If you are a casual internet user you could use the lobby/lounge free wireless connection service for this shortfall.

Shopping Tip : Just across the road of this hotel is the newly-built Pavillion Shopping Mall and the famed Starhill Gallery is just a block away next door.

Westin, KL Guest Rating: 9.3

mark P.

Australia

Family with young children

Date of Stay: 24 Aug 2008

 Value for Money: 10/10
 Location: 10/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 6/10

Close to shopping centre with fabulous local food court, and great selection. Walking distance to MRT. Courteous friendly staff

We only booked for one night! (Did not eat in hotel so no idea what dining is like)

We arrived around 9am and room was not ready- so being with toddler, they upgraded us. Help was fantastic- bags, cot etc....and they are not allowed to accept tips sadly. Hotel was lovely and staff very professional and friendly.

Shopping Tip : Brand new covered shopping centre across the road with fantastic food court offering delicious range of local foods.

The Westin Guest Rating: 8.3

michelle J.

Canada

Other

Date of Stay: 13 Jul 2008

 Value for Money: 8/10
 Location: 8/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10
As we had to do it all in only one day, we booked a taxi through the hotel. For 50RM an hr, we got a chance to visit sites without the hassle of worrying about transportation.

The Westin Guest Rating: 9

emma L.

Singapore

Couple

Date of Stay: 15 Jun 2008

 Value for Money: 8/10
 Location: 10/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 8/10

excellent location Guest Rating: 8

pui K.

Australia

Solo Traveler

Date of Stay: 18 May 2008

 Value for Money: 8/10
 Location: 8/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10

great location.

None

excellent location which is right next to a high end shopping center, there are a lot of food stall, bars and convenient stores around the hotel. The swimming pool was nice and after you check out, you can still have a shower at the gym changing room and it was fantastic. The buffet breakfast was great. The customer service was excellent as well. They also provide drinks at the lobby. how great is that.

The Lounge Hotel Guest Rating: 9.3

djamaluddin D.

Indonesia

Couple

Date of Stay: 06 Apr 2008

 Value for Money: 10/10
 Location: 10/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10
Kuala Lumpur has developed really fast in the last few years.. and as a shopper, I love the Pavilion Mall it is heavenly.

Restaurant Tip : When you want to try out the local food, it is just around the corner. But I would suggest la bodega- the spanish restaurant that is located across from the hotel.

This review was originally written in Japanese and translated by

To view the original text  click here
HEBUNRIBEDDO! Guest Rating: 8.7

takashi T.

Japan

Couple

Date of Stay: 18 May 2008

 Value for Money: 10/10
 Location: 8/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 10/10
 Food/Dining: 8/10

○寝心地had heard rumors of HEBUNRIBEDDO was very good. I usually prefer a firm mattress, which is exceptional in the sense that clouds!

None

BUGIBBINTAN in a good location, very convenient place to shop. Stylish rooms,寝心地HEBUNRIBEDDO was the best. The instrument is designed and breakfast, good taste and individuality.

Nightlife Tip : SUTAHIRUGYARARI is convenient to use and very close!

This review was originally written in Japanese and translated by

To view the original text  click here
Have a good view Guest Rating: 7

miki S.

Japan

Solo Traveler

Date of Stay: 11 May 2008

 Value for Money: 8/10
 Location: 8/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 4/10
 Room Comfort/Standard: 6/10
 Food/Dining: 6/10
After arrival, the upgrade has been paid, but the twin towers in front of the scene was very visible.



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