arrow-up-icon Get points on your miles program!
Back to hotel info

Very good 7.9
Based on 587 reviews

Recent customer comments

Filter by traveler type
Very good



based on 587 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.1
  • Location 9.2
  • Room Comfort/Standard 8.0
  • Service 7.8
  • Value for Money 7.9
  • Food/Dining 6.6

7.2 nurul H.
Singapore
May 16, 2016
overall it was okay
great place to stay with family. Except for some issue i need to highlight; wifi not working, called them to fix it but still the same. Basin choke, no stopper for bathtub and no water hose in the toilet.. apart from that staff is friendly.

9.6 ANJAR N.
Indonesia
May 11, 2016
Nice place, warm staff and Strategic Location
Recommended for them who wants to get the atmosphere of Kuala Lumpur-Bukit Bintang, really nice staff especially Agnes Lee. spacious room and very nice view. love it so much

10 Maria H.
Philippines
May 10, 2016
Value of money and location is excellent
Nice room view. Room was excellent and clean. Facilities as well. Hotel on the mall.

6.4 BENG K.
Malaysia
May 08, 2016
malaysia
good service.

6 Gayathri M.
Singapore
May 02, 2016
Fading Glory
I was a little disappointed with the stay. The room was clean, but the furniture looked as if they had seen better days. The white sofa had black stains all over, the hinges on the cupboards were falling apart, the bathroom had grime and stains everywhere. As it is a serviced suites, don't expect amenities like bathrobes, sewing kit and lotions. They only had basic toiletries. The place can also do with an extra waste basket in the toilet and they could also provide additional plastic bags for laundry. The saving grace is the excellent staff. Though they don't have a check in counter, we were quickly greeted by their staff within minutes upon arrival. We had a lousy journey and were stuck in 12 hr jam so we only reached at 8.30pm. Check-in was smooth and easy. Since we checked in late, I requested to have a late check-out, for which they were very accommodating. These suites are fast losing their glory. Management has to update or risk losing out to other new, upcoming and affordable hotels like Pan Pacific in the district.

7.2 MR.SULAIMAN M.
Sri Lanka
April 26, 2016
Complain
Please introduce lobby service and bell boy service!!!

9.2 azhar S.
Singapore
April 25, 2016
nice place
easy to walk ard the area with easy access to the LRT.

8.8 azhar S.
Singapore
April 25, 2016
nice placr
easy to walk ard the area with easy access to the LRT.

6.4 Issa S.
Oman
April 24, 2016
Not suitable for families
Clean but furniture is bad. No front desk available for check in/out! Have to call in when arrive

9.2 REEVE S.
Malaysia
April 17, 2016
Great location with great view at night.
Located just above the Berjaya Times Square shopping mall which is very convenient. The view of the city at night from the room is amazing. Room is very clean with a very nice bathroom. Great for family stay.