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2015
Excellent 8.9
Based on 8319 reviews

Recent customer comments

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Excellent



based on 8319 reviews
  • Cleanliness 9.1
  • Facilities 8.6
  • Location 9.3
  • Room Comfort/Standard 9.0
  • Service 8.9
  • Value for money 8.4
  • Food/Dining 8.3

Ng L.
Malaysia
May 12, 2016
Klcc convention
Good security and near exhibition

Olivia F.
Ireland
May 10, 2016
Location is perfect
Really enjoyed our stay here! The location is excellent and the gym views are out of this world! Food was really good too the seafood buffet

Manny D.
Philippines
May 09, 2016
Excellent Staff
It was my birthday holiday in KL. The staff are excellent. Karen gave me birthday present and the hotel send me a bday cake. On my second day, I lost my IPhone 6s on hotel's blue cab. After staff support of following up calling the driver and taxi company, I have recovered my iPhone back, thanks to the field staff for taxi, I forgot his name, Famie I believed , kudos to your excellent customer service.

Muhamed B.
Malaysia
May 09, 2016
Excellent Experience
A last minute weekend getaway that worth it.

Vorachand T.
Thailand
May 09, 2016
The standard has lagged in the last few years
I used to like this hotel as it is convenient for my shopping at KLCC. The rooms were impressive but I think that the cleanliness in cleaning up the room is slacking. I stayed in a suite this time, went into the room for 10 mins. a staff knocked on the door to give me a fruit plate with somebody else's name on it. So I called the guy who delivered it and told him that it's not in my name, just incase you gave to the wrong room, he then said, no worries and left! I then ate a banana and left the peel on the plate, day 3 of my stay, the banana peel is still on the plate!? The working table had biscuit crumbs in the plug compartment. My shower area had someone's plastic razor cover left on the side. I mean, this time housekeeping was bad. A lot could be improved and it definitely changed from my past stays here.

DENIS T.
France
May 08, 2016
Great hotel
Best location, great service and comfort.

Yu Y.
China
May 08, 2016
So comfy
The bed is tooooooooo comfortable to wake up in the morning, especially after days of busy working:-)

Junfeng L.
China
May 06, 2016
Ideal hotel to stay in
It located in a fantastic place which only a few minutes walk to KLCC, quite convenient to go on foot or by free shuttle bus, or even close to Hop on hop off bus stop. The room I got was clean and cozy , but little bit small, the gym and sky bar are great.

li H.
Singapore
May 06, 2016
Simply love this hotel and the view of the twin tower
friendly staff, big room and good location.

byung K.
South Korea
May 05, 2016
the view and locations very good~
the view and locations very good~