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2015
Excellent 8.9
Based on 8275 reviews

Recent customer comments

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Excellent



based on 8275 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.6
  • Location 9.3
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for Money 8.4
  • Food/Dining 8.3

alan T.
United Kingdom
June 02, 2014
great veiws very good location
clean rooms, friendly staff, good location

Cheryl L.
Singapore
June 02, 2014
Pleasant and awesome
Friendly and approachable staff, hotel facilities and ammenities are in tip top condition
Good n pleasant stay. Will definitely return for the next round

Sujendran P.
Malaysia
June 01, 2014
Excellent View, Skybar and Experience
Skybar, View and room service
excellent depending purpose of visit.

Elvir B.
Australia
June 01, 2014
great rooms, great location
rooms, location, skybar
Great experience, will be back again

Roger L.
Malaysia
June 01, 2014
Overall review is just ok
Skybar & Near KLCC
Checking in was a long wait as staff spend way to much time entertaining during their check in which created a long line of other customer waiting. i would recommend having a customer support on standby as they would really be able to help them if they have any queries. I never expected to wait so long for a simple check in. i believe many tourist has many question to ask but it would be best to have a concierge or customer support to do it. Rooms is ok & overall was ok .

Elizabeth J.
Australia
June 01, 2014
Great Short Stay
Staff location and the price
Had a great city stay. Staff were so engaging. Good location for shopping. Nice view of the Twin Towers.

Maxim O.
Russia
May 31, 2014
great
room lounge staff
everything were great

CHONG T.
Malaysia
May 31, 2014
Excellent location with superb night view
View, location, comfort room
The hotel is located at the heart of KL. Easy accesibility to major shopping centre such as KLCC, Pavilion, Lot 10 and others.

Brian B.
Australia
May 30, 2014
Stay here and you wont regret it!!
Luxury, View, service
Stayed in a Deluxe king twin towers view and it was magnificent.. View was amazing, amazing pool and skybar as well as executive lounge. Breakfast selection was good, staff were friendly and attentive. Wifi was faster den a Lamborgini, and layout and design of hotel and rooms were da 9/10 for the Hotel. Would definitely stay again. Bukit Bintang shopping was 3 min taxi or 15 minute walk.. You choose... Yayerrrr!

saiful I.
Malaysia
May 30, 2014
Swimming pool not private
Nice view from my room Nice staff