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Excellent 8.9
Based on 8240 reviews

Agoda Verified Reviews

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based on 8240 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.6
  • Location 9.3
  • Room Comfort/Standard 9.0
  • Staff Performance 9.0
  • Value for Money 8.4
  • Food/Dining 8.3

10 Tan H.
March 11, 2014
Perfect hotel, great view of twin towers
Spacious room, gd view of twin towers, great service
This is a great Hotel. We had a room with a view of twin towers which was excellent. It was beautiful at night. Very helpful staffs at this hotel

8.7 mohd O.
March 11, 2014
Good location, nice view, friendly staff
Beautiful view (twin tower view)
Very nice view and good location exspecially if you choose high floor. Easy excess to all places. just walking distance to kuala lumpur city centre (klcc). clean room and modern design. resonable price and value for money. a lot of food choices for breakfast.

10 Jayshree S.
March 11, 2014
too good, loved the service, love the location!
location, service and view from room
fantastic. no complaints at all. the hotel staff are really polite and know the place very well. they also offer to press ur lift buttons! great service!

7.7 Ahmad A.
March 10, 2014
Pleasant and very relaxing
Great view, very near to shopping and nightlife scenes
Friendly and helpful staffs, rooms and amenities are clean and transportation is available easily.

6.3 Mike W.
United States
March 09, 2014
Overpriced, compromised luxury
luxury great location workout/running friendly
It is a nice hotel but way overpriced for what you get. The room is nice and luxurious but no better than the numerous other 4 and 5 star hotels in KL. The staff didn't seem to be a genuine nice but rather a forced nice, no doubt operating under a crushing corporate policy of niceness.....staff felt stuffy and pretentious. The pool is basically located in a bar and is not a pleasant location for use. The workout center was nice though and there is a 1.3KM running track around the Petronas Towers Park which is literally next door. This place is in an amazing location though, immediately north of the malls and right next to the PT's and the convention center. The casual restaurant on F5 was a costly 99MR for a stale selection of a lunch buffet items. I would not stay here again unless I needed to be at the convention center, a 4 star hotel for half the price is a far better idea.

9.3 Maria S.
March 08, 2014
superb, amazing
1) location - best view of the twin towers, 2) great facilities - internet/wifi service, pool, lounge, breakfast buffet, buggy service, gym, running/jogging park, 3) fast and friendly staff/service.
It was the best stay in a hotel booked through Agoda, ever. The window view was AMAZING. All of our expectations were met. We will go back again, hands down.

10 Mauirtz T.
South Africa
March 07, 2014
Best Hotel I have stayed in, I will go again
Great service, the view was the most amazing thing I have ever seen and its very centrally located
The best hotel, with great service in Malaysia. This was very nice, with the Patrona Towers outside your window. This is amazing to see at day or night.

10 Ritz I.
March 07, 2014
location,convenient and good service
Wonderful and enjoyable one.First impression ans surely will come back again. Service was wonderful.

8.3 Ruther N.
March 06, 2014
Conveniently Located Hotel
Central Location, Access to shopping mall, Just across a park.
When we checked in at around 3pm, only 1 room is available while the other one is still for cleaning. It was a bit odd since it was already 3pm. We we're to bring up the luggages by ourselves to the room, but they insisted and said it will be done quickly. Alas, after 30 minutes and 3 phone calls, the luggages arrived. Other than that everything was quite alright. The stay would have been more pleasant if not for the lousy welcome portion.

7 Fong C.
United States
March 06, 2014
tolerable, could be better
location, location, location
we have stayed in mnay Shagrila hotels in the region. this is the 4th time we are back. we like the hotel for its good location and the surrounding access by shuttle, LRT, monorail etc. however, the "budget taxis" were never available to guests, only the expensive blue cabs that line the hotel entrance. this is not a good impression for a 5-star hotel like Traders. we are surprised that the staff are not properly trained for anything, be it what newspaper they have to what is an adaptor;