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Recent customer comments

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Excellent



based on 8208 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.7
  • Location 9.4
  • Room Comfort/Standard 9.0
  • Staff Performance 9.0
  • Value for Money 8.4
  • Food/Dining 8.3

9.7 Jonathan H.
Australia
January 04, 2014
Excellent Experience
First class services; Friendly and professional staff; location
It was an excellent experience for us at the Traders Hotel! Daniel became very sick on the 2nd day after we arrived. The Service Manager Mr. Hafiz promptly attended and arranged a wheelchair and cab to send him to a nearby hospital. Derrick who was from Mr. Hafiz's team accompanied us for 3 hours in the hospital. Free porridge meals were sent to our room twice after daniel was discharged from the hospital. Mr. Hafiz came to see us off on our departure. This hotel offers the best services that I have ever experienced! All the staff are professionally trained, therefore they are not only friendly, but also very helpful and efficient.

10 ahmed S.
United Arab Emirates
January 07, 2014
excellent location, very friendly staff, fast serv
room design, location and friendly staff
perfect one of the best hotel I have tried in my life, location is perfect food is excellent staff are very helpful

8.7 chan O.
Hong Kong
January 27, 2014
Nice Club floor, Not attentive to special request
Free Wifi before check-in, Rooftop pool with excellent landmark and park view, Skybridge reach to the Pavillion
Very nice to mid-way get on KLCC buggy without prior booking (vacant seats) Helpful guard suggested skyline walkway/tunnels for my night walk to Pavillion and Alor street. Special requested for 2 babycot but only 1 was prepared, reported to Room Attendant at once but he is not very attentive and not fulfilled until follow-up call after dinner. Very attractive view on club lounge which outweighed room city-view

10 colin B.
United Kingdom
February 04, 2014
Beautiful Hotel with lovely, helpful staff
Superb Room, Great sky/poolside bar and excellant staff service.
This was only a 2 night stay on our way to Australia, however we were very happy with this choice of Hotel and its location. Our room was fabulous and bed very comfortable. We ate in the restaurant's for convenience on both evenings and the food and service were very good. We finished our nights in the skyline bar that was a big surprise, very lively and fabulous views across the city. We could find nothing to complain about, compared to our hotel in Singapore at the end of our trip. Would definitely stay here again and recommend this again.

9.3 Meng A.
Malaysia
January 16, 2014
Enjoyable, Nice Foods and Really Good Services
Great Location, Nice Breakfast and Nice Sky Bar

5.7 Maria K.
Germany
January 08, 2014
A bit disappointed however enough for 1 night stay
SkyBar with its view
Since it was only a one night stay until we catch our next flight, I wasn't as much bothered about the issues as I would be if I had stayed longer. The check-in was careless, the girl just wanted to 'get things done'; no effort and friendliness. As she chatted with her colleague in her language while we were waiting for our key. I guess if you travel for business, it was fast and enough. However generally disappointing from a Traders Hotel. SkyBar is a must though, love it and would visit it any time I am in KL again. The staff up there is very nice and fast.

8.7 NORJASMEE J.
Singapore
January 10, 2014
Nice stay in Traders Hotel with friendly staffs.
friendly helpful staffs, rooms with large windows and bathrooms with sound stereo speaker in it for music as u bathe and wide variety of buffet food during breakfast.
superb and marvelous, will definitely come back again !

8.3 LINH T.
Australia
January 14, 2014
Beautiful hotel with nice views of the twin towers
Location, view, swimming pool
Beautiful hotel, our room had the best view of the PETRONAS twin towers. Close to shops (free shuttle provided). Best breakfast!!!!

9.3 Andrie S.
Indonesia
January 12, 2014
Awesome!!!
Clean, attentive staff and free shuttle to suria
Highly recommended, staff were attentive and there is a free shuttle to the suria... I choosed the room with petronas tower view and at night it was spectacular...

10 LESLIE J.
India
December 30, 2013
It was a great place to stay
Clean rooms, Excellent room service and proximity to Petronoas
It was great.. I was a bit disappointed for not getting a discount inspite being a SABIC employee and for the reason that i was charged a full day tariff for a late check out of 7 hours. Anyway, I was told that they have a packed house due to the holidays.. so never mind.. regardless the room and the hotel was great. I was under the impression all the rooms will face Petronas tower... but I should have asked specifically.. as my entire purpose of visit was just to visit Petronas...