arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Excellent 8.9
Based on 8280 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 8280 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.6
  • Location 9.3
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for Money 8.4
  • Food/Dining 8.3

NGAN W.
Macau
June 29, 2013
awesome
staff good. service, beauty view in room, helpful staff

William M.
United Kingdom
June 29, 2013
Quality business hotel in central KL
Sense of space, access to quality shopping, central location

Man N.
Hong Kong
June 28, 2013
near the city and it is very convenience
Near to the city, only 8 minutes walk to Pavilion and to the twin towers

Hadi P.
Indonesia
June 28, 2013
For Business trip is very convenient place.
Convenient, near shopping place and customer care

VI D.
Australia
June 28, 2013
great service, best view of twin tower,skybar
Great friendly service, large rooms, awesome skybar, best view of the twin tower.

Jocelyn M.
Philippines
June 27, 2013
Centrally located
Closed to shopping center, comfortable bed, closed to the main attraction

Carolyn L.
Malaysia
June 27, 2013
fantastic food at Gobo Upstairs!!!
Delicious room service, attentive staffs & amazing location
It has always been very pleasant and it always will be! Gobo Upstairs really service SUPER NICE STEAK! Service is always amazing! Love it! walking distance to KLCC for all my branded good! Loving it!

Ka L.
Hong Kong
June 27, 2013
Relax, enjoyable, having fun & comfortable.
Excellent customer service, cleaniness and comfortable

Chu T.
Singapore
June 27, 2013
Superb stay
Good breakfast buffet, modern room, efficient staff
Will definitely come back. Shuttle to Suria KLCC a plus. About 15-minute walk to Pavillion (with children in tow). Breakfast buffet the best and widest variety I'd had. Club Lounge offers afternoon tea and cocktail in evenings. Should give it at least a visit, I went thrice. (Do note that Twin Tower View Suites are smaller than City View ones, though more expensive. You pay more for the view, not the room size. That's what I didn't realise until later. Fortunately, hotel staff accommodated our request to change from Twin Tower Suite to City View Suite, without refund though).

Chew H.
Malaysia
June 27, 2013
Fantstic
Friendly hotel staff from door boy, receptionist, front desk and restaurant staff, very care for customer situation and provide transport to KLCC.
All is very good but just except the vallet parking service is pooooor, vallet parking staff is not soooo friendly, overall the whole hotel staff is very friendly and provide us excellent services.