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Excellent 8.9
Based on 8273 reviews

Recent customer comments

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based on 8273 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.6
  • Location 9.3
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for Money 8.4
  • Food/Dining 8.3

Ben S.
April 05, 2013
Traders Club for early evening drinks and brekky
Early breakfast, quick check-in/out, large king size bed
Stay in Traders Lounge room to get access to free drinks in Lvl 32 Traders lounge between 5-7pm, then for breakfast in the morning (perfect if you have a need to depart early). These inclusions represents good value. Check-in/out is up on Lvl 32 at Traders Lounge desk. Very quick and efficient. Room provided had an average view (of a building site).

Ben S.
April 05, 2013
Perfect hotel for view of Petronas Towers
Petronas Towers view,comfortable king size bed, fast wireless internet
Check-in took a while, could not offer a room on a non-smoking floor. Did nothing on our 2nd night of the stay to make up for this.

MUhammad S.
April 05, 2013
Great hotel
Nice.near to shopping mall. Fast internet
Great. Definitely i am coming back to this hotel for my next vacation.

Lesing B.
April 05, 2013
Comfortable and friendly stay
Location is very good, near to KLCC. Underpass link all the way to KLCC. Big park/garden in front of the hotel. Staffs are willing to stay back beyond their working time to match hotel guest planni
No major issue except they may want to place a basket for dirty towels in the bathroom.

luis M.
United States
April 05, 2013
very good
location, view from the sky bar, breakfast
comfortable, very well located, close to tourist areas and magnificent view of the city from the skybar

Paraskevas K.
April 04, 2013
Great location for shoppers on a short stay.
Location, Cleanliness, Staff.

Tanya H.
April 04, 2013
Great location, friendly staff.
Location, Friendliness, Buffet Breakfast.
An excellent stay! Situated close to a giant shopping complex and near some gardens with a running track, it was a great location. The airport pick-up didn't have us on record for some reason even though I had confirmed twice that it was organised, but they organised a car pretty quickly for us after a lenghty conversation about our booking.

Clarence L.
April 03, 2013
Great service, comfortable, good food
Location, Comfort, Service

Paul B.
April 03, 2013
Excellent hotel in heart of KL
Location, Club benefits, staff
We paid the extra to get the Club room and enjoyed every part of it . From our fast check-in and check-out and staff were extremely friendly and helpful. The afternoon tea and evening cocktails and canapes were well worth the money. The gym had a wonderful view of the city. We had a late evening flight (10:30pm) and as we had a Club room we were able to make use of the Club benefits until our flight was due to leave. This was an excellent benefit as we checked out of our room at 12pm and stored our luggage with them and made use of the lounge, gym, showers and food/drink. Location was great, walking distance to shopping centre and train station.

Lukas S.
April 03, 2013
Excellent Hotel - Will be Back
Attentive Staff, Central Location, Great Rooms