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Recent customer comments

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All reviews (8212)

Business travelers (1112)

Couples (3671)

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Families with young children (1111)

Families with older children (604)

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Excellent
8.9
based on 8212 reviews
Hotel Condition/Cleanliness
9.2
Facilities
8.7
Location
9.4
Room Comfort/Standard
9.0
Staff Performance
9.0
Value for Money
8.4
Food/Dining
8.3

8.3 Linda O.
Australia
January 20, 2013
Great Location for a Girl's Weekend in the City
Location and Club floor
A great location for a girl's weekend in the city. Close to Suria for some Christmas shopping. We also enjoyed the Trader's Bar and the Club floor.

10 Jariah J.
Malaysia
January 16, 2013
Beautiful hotel with wonderful staff !
Great location within KLCC
Nice hotel with friendly staff. Amazing view of Petronas Twin Tower. Food are great at the coffe house with many choices.

9.3 RAZMAN R.
Malaysia
December 14, 2012
Great Stay
Modern Interior and Staff very welcoming.
start from hotel lobby until front desk,there will be always somebody will be there to assist and welcome you.really impressed with the service and hospitality.hotel very modern interior and convenience location.nearby klcc.our room have a superb view facing klcc tower and klcc park.i recommend to anyone who wanna stay i kl.we had dinner at 6 floor.the food also good.

10 Jessica C.
Australia
December 11, 2012
Absolutely stunning
Food, little luxuries
both myself and my partner enjoyed this hotel more than any other hotel we've stayed in a crossed the world. the little luxuries this hotel provides is what makes it stand out.. the staff the room service the bell boys just everything! well done traders

9.7 Lars A.
Sweden
December 11, 2012
Lovely hotel and service with a smile
pool, gym, food.
great stay lovely friendly staff. nice rooms overall great stay good location

8 Yeo L.
Malaysia
December 11, 2012
lovely hotel and nice staff service...
near KLCC,very convenient if for shopping fellow
have a nice stay here for a night,the Skybar environment is very nice with night view too...

9.3 Lars A.
Sweden
March 29, 2013
Great stay, central to all
Central location, friendly staff, lovely rooms
This was my first time in KL, we choose to stay here and it was great.

9.3 Lars A.
Sweden
March 29, 2013
Professionalism at a decent price
Quiet rooms, clean, centrally located
Centrally located perfect for shopping or sightseeing.

8.3 Rebecca R.
Malaysia
December 10, 2012
Nice view
The view
I was driving so it was difficult to find the main entrance. Had too many bags and I was told to park the car at the basement. I had to do it myself and carry all my luggage to the reception myself. It was really disappointing and tiring.

9.3 Aliff S.
Singapore
December 09, 2012
Excellent Hotel
Great location, great service
I tried checking in earlier and was informed that my room wasnt ready. The staff kindly put me up at the rest and relax lounge. They even ffered to buy me lunch or at least a drink when the room was still not ready at 2pm. The rest and relax lounge was fantastic! Theres coffee, soft drinks, tv, computers, light snacks. It was a great start. The rom was really comfortable, with little details that shows how thoughtful the hotel is. I totaly enjoyed my stay!