arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Excellent 8.9
Based on 8274 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 8274 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.6
  • Location 9.3
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for Money 8.4
  • Food/Dining 8.3

Shariffah F.
Malaysia
January 15, 2013
Very very good location
Hotel was fantastically decorated
Excellent location with all the facilities around it. Staff was very friendly. Rooms was very spacious and comfortable beds.

Jeffrey B.
United States
January 14, 2013
Great Stay
Beautiful hotel, Great Service
Definitely get the breakfast included. Totally worth the cost. Loved everything about this hotel.

Jun N.
Australia
January 14, 2013
It's about the view
Location, skybar
main reason for staying at traders over new years was to try to get access to the skybar view of the twin towers. i think the bar and the location makes it an overall good hotel to stay at. can definately see it angled towards business and party-goers. not for the quiet getaways.

Hugues D.
France
January 14, 2013
Convenient location but bad room
location
good : location , nice staff. bad : room needed a refresh. furniture was outdated, pillow did smell perspiration,bathroom was dirty + bonus was a building in construction right opposite to the hotel : little bit noisy during working hours. Room service food was not well cooked. Not worth the money

Nataliia M.
Ukraine
January 14, 2013
Super view luxury hotel
super view
We had been staying for 2 nights on January 6-8. The best view on Petronas towers in Kuala Lumpur! Nice hotel, friendly staff, super Sky bar and Sky pool on 33rd floor. Very clean and comfortable rooms. I love it!

Jeongeun B.
South Korea
January 14, 2013
beautiful hotel
rooftop bar
there is a famous bar at this hotel at the top of the hotel where you could see the twin tower! the bar is really beautiful and nice ! also the room is clean and nice. it is also very close to klcc so you could go shopping anytime you want! i strongly recommend this hotel !

Faizal F.
Sri Lanka
January 13, 2013
Excellent hotel
Location/ service / food
It's an excellent hotel, the food is amazing. Breakfast buffer is amazon and something to look forward to everyday. A upgrade will add on an invitation to high tea and cocktails which is quite something. The city view rooms have no city view anymore as there's another building being constructed obstructig the view. Although we had booked city view the staff were kind enough to still offer us the tower view which was amazing. It's just a five minute walk from klcc, and for local food the aquaria klcc has an underground food court which connects to klcc through a long underground passage for rainy days. Room service is excellent the food served was so delicious.

Catherine L.
Philippines
January 12, 2013
superb hotel, great location
amazing view of the petronas towers from the sky lounge
we had a great time staying in this hotel. the view from the bedroom window is fantastic. the concierge and the staff are very smart and always had a smile in their faces. checking-in is fast and checking-out comes without a problem. the rooms are huge, very clean, well appointed with comfortable beds and extra pillows and the accessories are complete.it is directly connected to klcc and the petronas twin towers and has a buggy service which transports persons from the hotel to the nearby mall/park which is equivalent to a 10-15 mins. walk (great help if you have heavy bags). we will definitely stay here again on our next vacation

Caroline T.
Singapore
January 12, 2013
Good service and F&B, but why kids in the SkyBar
Location, Service and quality food
I liked the service at the Traders and the F&B was good . What I didn't really like was the bed and pillows, they weren't really that comfy as expected of a five star hotel, perhaps it is time for a change? The room also had a bit of a musky smell? There was also a bit of a problem with the wash basin as it was slightly chocked. The Skybar was ok, but, I certainly did not like the kids allowed at all. I was totally, shocked when very young kids were escorted into the bar, looking very scared from the music and with their hands on the ears! What I would like to know is, are they no rules for kids in bars in Malaysia, if not then perhaps some common sense from the hotel !

Soon K.
Singapore
January 11, 2013
Great Locations, Friendly staff and excellent svcs
Buggy car services to Shopping mall, very friendly n helpful staff
Very nice place and my kids love the buggy service. Staff always ready to help and are very helpful. Loves everything abt the hotel. Will stay again if returning back to KUL. A little costly but its worth the $$$.