arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.9
Based on 8274 reviews

Recent customer comments

Filter by traveler type

based on 8274 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.6
  • Location 9.3
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for Money 8.4
  • Food/Dining 8.3

mei E.
November 30, 2015
nice and clean
comfortable, nice place and clean room
the room was very big and clean. the staffs are friendly and helpful

Tan F.
November 30, 2015
Big Applause
Excellent staff, awesome location, good service
Overall very good & execellent

Nirwati W.
November 28, 2015
Wonderful KL
Attentive service, friendly n polite staff, strategic location

Timothy W.
November 28, 2015
Elegance in Central KL
Location, The view, Sky Bar and Pool
Stayed here on the first night of our honeymoon and what a find! The location right opposite the twin towers is amazing and the view at night time is lovely. Staff were great, helpful with all our requests and gave us helpful tips about what to do and see. The little gift for our honeymoon was lovely! After checking out, we were still given permission to use the facilities including the sky bar and showers which was so nice after walking in the sticky Malaysian weather.

abdullah A.
Saudi Arabia
November 25, 2015
very nice
all thing good
amazing hotel

Ahmad A.
November 25, 2015
Excellent hotel for getaway
Nice, Cozy, Excellent

November 24, 2015
Nice locations hotels
Nice Food / Dinning, Convenient Locations & Good services staff
Enjoy and friendly services from staff.

Yoke T.
November 19, 2015
Luxury hotel with good location
Luxury, clean & comfortable
Overall very satisfied! The hotel is luxury, room is spacious & comfortable. The location in good!

Peter L.
November 18, 2015
Not really 5 stars but better than a 4 stars
Location, Staff and Food
If you are looking to for the whistles and bells of a 5-star hotel than you will be disappointed. The hotel's décor and facilities aren't exactly 5 stars standard but they are DEFINTELY MORE than a 4-star hotel. The rooms are clean; staff are always ready to help; breakfast and refreshments on the Club level are decent and worth it, and little attention to details such as the free buggy service at 5 mins intervals to KLCC Suria (for shopping, rail & visit to PETRONAS Towers), and a free park at your doorstep, are just awesome!

Amy B.
United Kingdom
November 17, 2015
highly recommend
view, traders lounge, staff
Stayed 2 nights at Traders & thoroughly enjoyed it. Would definitely recommend paying the bit extra for access to the traders lounge, you easily get your money's worth. The concierges were very helpful & I used the spa on the top floor for a reflexology & pedicure treatment (cost around £30 for an hour & 45mins which is far less than I'd pay at home) which was divine. Lastly the view- its worth staying there just for the sight of the Petronas towers on demand. Never tired of seeing them.