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2015
Excellent 8.9
Based on 8281 reviews

Recent customer comments

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Excellent



based on 8281 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.6
  • Location 9.3
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for Money 8.4
  • Food/Dining 8.3

yuyan G.
China
December 17, 2012
good location
good environment, cleaning, covient location
Recommended by website travellers who stayed in this hotel before. We choose city view room which was very sweet and impressed us. But, the staff's service in reception is very cold and unhelpful which depressed us.

Tjiong C.
Indonesia
December 16, 2012
Great location
Near the mall
The hotel is good and the room is pretty big but the shower's floor is too flat so there will always flood when taking a shower

Penelope H.
Switzerland
December 16, 2012
Great room, impeccable service
The staff were top quality and our twin towers room was fabulous
We arrived in the evening, and unfortunately I was not well the next day. Staff went out of their way to be helpful and get the room cleaned later in the day when I felt better. My husband left quite a lot of money in the pocket of a pair of pants that we sent for laundry the night we arrived - and we were immediately contacted and all the money returned. All the staff we encountered were friendly and quick-witted and went out of their way to be helpful. The restaurants were top notch too - with service even a fussy Swiss person had to admire!

Ahmed A.
Australia
December 15, 2012
Clean tidy hotel
non
This is a great place to get out of this chaotic city. It is located along the sea and close to the action without being in the center of it. The hotel takes adequate safety precautions. The service is exceptional and personable. The rooms are above basic with quality linens. The restaurant is comfortable and quality food.

Ni C.
Malaysia
December 15, 2012
Great views of the twin towers
Good location
It is a Incredible views of the twin towers. There is absolutely no fault whatsoever in the service provided by all staff members. The hotel is conveniently located nearby KLCC and even has an air-conditioned skybridge connected to KLCC, Pavilion mall etc which is great when its raining especially in a tropical country like Malaysia. The buggy service to/from KLCC was very handy as well. We booked the twin towers view room which was very money worthy as the view was spectacular – especially at night when the towers all lighted up. The only downfall was that when it rains and dries up on the windows, you get a view with dirty windows instead. A must visit to the Skybar as the view is amazing! Try to get in early though to get a window seat facing the Twin Towers.

shervin B.
Canada
December 15, 2012
Good Hotel near KLCC Business Center
Walking distance to KLCC malls and sorounding offices
Room are good dize, internet connection speed is very good.

Nicolas T.
Indonesia
December 15, 2012
Excellent Service
Room, Lobby, Restaurant, Rooftop bar
Excellent service with good quality of room that the hotel had. The staff really impressed me and my family, they are really helpful and kind. Furthermore, the hotel had good views and excellent design

kenneth L.
Singapore
December 15, 2012
Small Rooms
Central
just a short stay, nothing much to comments. the skypool is a good place to chill out with friends

Azman J.
Singapore
December 15, 2012
Posh Hotel and great ambience
Overlooking the Twin Towers
Walking distance to Suria KLCC. However, it was indeed a let down to discover that breakfast at its Gabo Restaurant inclusive for guests of Traders Rooms only. Never heard of such policy from any of our travels! Credit goes to availability of Wifi in rooms. Good for business travelers not for family vacation though..Pool too small..

Indra A.
Indonesia
December 14, 2012
Convinient
Comfy, convinient
This hotel is seriously convinient.Close to a mall, train station. Friendly and helpful staff as well. Suits me a lot