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2015
Excellent 8.9
Based on 8280 reviews

Recent customer comments

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Excellent



based on 8280 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.6
  • Location 9.3
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for Money 8.4
  • Food/Dining 8.3

Shimin L.
Singapore
November 12, 2012
Impressive hotel that never fail to surprise
Cleanliness, location, gym and lounge facilities
I would say the overall stay is impressive especially with that surprise touch of a lollipop found in the toilet everyday. However, I think the staffs need to be a little less racist as they are flocking to serve the whites. The whites get fresh fruit juices in the morning and when I asked for one, I was told to get that from the beverage bar which are obviously not fresh juices. Otherwise, the skybar, the lounge and the room are all pretty much beyond my expectation.

Sharon S.
Switzerland
November 12, 2012
excellent location with view of twin towers
location, location and location
go for club level room. enjoyed evening cocktails with finger food. fabulous view of the twin tower. shuttle service to klcc shopping mall. convenient to move around.

Lin Z.
China
November 12, 2012
Worst experience in Shangri-La hotels
convenience.

Russell V.
Australia
November 12, 2012
Wonderful hotel and staff
Rooms
Had a wonderful stay ,room was perfect, and staff were very friendly. Food at buffet was also very good.

Minda M.
South Africa
November 12, 2012
Great location and beautiful view
Great location
Beautiful setting with an amazing view of the Twin Towers KLCC. We had a lovely stay and enjoyed great service at this hotel. The staff is well trained and the rooms very comfortable. We will definitely return to this hotel in the future and refer our friends.

Zarina U.
Kazakhstan
November 11, 2012
Modern business hotel with awesome view
Location, nice rooms, nice staff
Modern business hotel, with nice view on Petronas Twin Towers. Service is just grade. Will definitely return.

ALHEJAILI A.
Saudi Arabia
November 10, 2012
lovely hotel and beautiful staff
it has a very good location
tradere hotel is a beautiful hotel and very very good hotel I stay in the hotel for two days it was amazing for me I stay in the hotel with my wife for renew honey moon the hotel has a large beautiful garden every thing in the hotel was excellent the staff were friendly the breakfast it is very nice I never see like this before

Victor K.
Australia
November 10, 2012
Great hotel with service and ideal location
Location, bar, customer service
Me and my partner loved our stay at this hotel. It is in a great location, has a bar with the best view of the towers and the staff are very friendly and attentive. A must stay hotel if living in KLCC.

Victor K.
Australia
November 10, 2012
Great hotel with service and ideal location
Location, bar, customer service
Me and my partner loved our stay at this hotel. It is in a great location, has a bar with the best view of the towers and the staff are very friendly and attentive. A must stay hotel if living in KLCC.

Chan T.
Malaysia
November 09, 2012
Great location and device with a smile
Location
We love to stay at this hotel cause location is just 5 min walk to klcc and hotel also have buggy service from Morning 9am to 10pm. The room is spacious and new.