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2015
Excellent 8.9
Based on 8314 reviews

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Excellent



based on 8314 reviews
  • Cleanliness 9.1
  • Facilities 8.6
  • Location 9.3
  • Room Comfort/Standard 9.0
  • Service 8.9
  • Value for money 8.4
  • Food/Dining 8.3

Katy P. from Australia
Couples
Stayed 4 nights in October 2015
Fantastic location and facilities
Location, value for money, great facilities
We loved it. The location of the hotel was great, easy to walk to many places and if you didnt feel like walking, jump on the shuttle to Petronas Towers. Rooms were spacious and clean, staff were friendly and the facilities suited to what we needed. We would stay here again.
Reviewed November 07, 2015

Andrew N. from United Kingdom
Business travelers
Stayed 2 nights in November 2015
Great business hotel
Business centre, location, room
Reviewed November 06, 2015

chuah C. from Malaysia
Business travelers
Stayed one night in October 2015
Cantik
Baik
Good
Reviewed November 03, 2015

Alfredo S. from Malaysia
Families with young children
Stayed 5 nights in October 2015
Famtastic
Excellence service, good locations and nice room.
It was one of the best hotel stay we had. Staff was superb and helpful.
Reviewed November 03, 2015

NADI R. from Malaysia
Groups
Stayed one night in October 2015
ok
lokasi, parking free, view
ok je...
Reviewed November 02, 2015

abdullah A. from Saudi Arabia
Couples
Stayed 4 nights in October 2015
very nice
all thing exlenet
very beautiful
Reviewed November 01, 2015

Wong F. from Hong Kong
Solo travelers
Stayed one night in October 2015
Hotel with a nice view
Tower view; The staffs,; Location
Like a 4 star to me, not that it's bad. The view of room facing the Petronas tower is unbeatable, a major reason why some guests like myself choose to stay here. Take that view away, it's just an ordinary 4 star hotel with everything in good working order, but wouldn't say outstanding.The nearby Mandarin Oriental is also 5 star, BUT it feels totally different, exuberant and luxurious. Yes, it can differ that much. Location wise, because it is facing the twin tower, it does not have the proximity of being right next to Suria KLCC and LRT station. A short 10 minute walk or free buggy ride is still required. Surprisingly, some taxi drivers do not know how to drive to the entrance of the hotel. You may want to know that because on the weekend the sky bar on the roof plays loud music until wee hours of the night, the faint thumping of the base may be heard inside the room. Light-sleepers need to be aware of that. Come here and stay in tower-facing rooms, or better still, just come forma drink at the sky bar to admire the view.
Reviewed October 31, 2015

Wong F. from Hong Kong
Solo travelers
Stayed 3 nights in October 2015
A bit too "Casual" to gain the 5 star rating
Location, room view, staffs
This hotel is a modern chic version of the grand old Shangri La. Trying for the hip and chic casual image but still deem itself 5 star. To me, it feels more like a 4 star to me, not that it's bad. The view of room facing the Petronas tower is unbeatable, a major reason why some guests like myself choose to stay here. Take that view away, it's just an ordinary 4 star hotel with everything in good working order, but wouldn't say outstanding.The nearby Mandarin Oriental is also 5 star, BUT it feels totally different, exuberant and luxurious. Yes, it can differ that much. Location wise, because it is facing the twin tower, it does not have the proximity of being right next to Suria KLCC and LRT station. A short 10 minute walk or free buggy ride is still required. Surpringly, some taxi drivers do not know how to drive to the entrance of the hotel. You may want to know that because on the weekend the skybar on the roof plays loud music until wee hours of the night, the faint thumping of the base may be heard inside the room. Light-sleepers need to be aware of that. Come here and stay in tower-facing rooms, or bettre still, just come forma drink at the sky bar to admire the view.
Reviewed October 31, 2015

Richard W. from United Kingdom
Couples
Stayed 3 nights in October 2015
Join the club
The Traders Club. The pool up top. The staff
Enjoyed it all
Reviewed October 31, 2015

nguyen K. from Vietnam
Business travelers
Stayed 2 nights in October 2015
It's good place.
There is good skybar o the top the hotel. You should visit there.
Reviewed October 31, 2015