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Excellent 8.9
Based on 8274 reviews

Recent customer comments

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based on 8274 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.6
  • Location 9.3
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for Money 8.4
  • Food/Dining 8.3

Siti Z.
September 28, 2015
Luxury Hotel
Cleanliness, comfort and service
Everything is good! Will come back!

Hong Kong
September 28, 2015
Unexpectedly impressive
good location: near KLcc; nice food and contemporary room decoration
impressive experience. Buffet is a top choice!

September 28, 2015
Staff, location and decoration
Worth the value, great!

Raed A.
Saudi Arabia
September 28, 2015
Great & lovely location
location, clean , facility
Great and lovely

Aristos C.
United Kingdom
September 27, 2015
Petronas towers best view
Location, staff friendliness and

Rhanna Z.
September 26, 2015
Very good
View, location, quality

Weerawadee P.
September 25, 2015
Convenient for business travel
room comfort, location
We usually stay here whenever we're in KL for business. It was a comfortable stay as always. However, this time the food at the dinner and breakfast buffet was not as good as before. A lot of things were overcooked and not very fresh during the week.

Mark A.
United Kingdom
September 25, 2015
Old favourite in ideal location
Location, room size, check in time
Very pleasant as it always is. The check in is flawless, the staff are well trained and experienced. The room is large and comfortable, a bit tired looking but in an old fashioned way. The restaurant is an ideal breakfast place, in the evening it is probably more interesting to dine out.

Mark A.
United Kingdom
September 25, 2015
Tired but still able
Location, room size, free transfer to KL Central
As always it was a pleasant stay, the staff at the lobby are well trained and very prompt, the check in is expedited very efficiently. The room is comfortable and large, the hotel interior is comfortable but a little bit tired. It does however still pack a punch and is memorable. The price is competitive but the most charming thing is the location and accessibility to the KLCentral CBD and twin towers via the free golf buggy service.

Mohd S.
September 25, 2015
Good stay again.
1. Location 2. Good sleep 3. Wonderful view
Good location. Free buggy ride from KLCC to hotel. I stayed at Traders Club Room and enjoyed complimentary breakfast, tea session and cocktail in the evening at Level 32. Last but not least I had 3 good night of sleep. I will come back again in the future.