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Excellent 8.9
Based on 8279 reviews

Recent customer comments

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based on 8279 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.6
  • Location 9.3
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for Money 8.4
  • Food/Dining 8.3

Nguyen O.
August 24, 2015
best fit for business and holidays
Location, Room facilities, cleanliness
Nice and secured hotel in cleanliness and with high room standard. staff need to be more attentive.

Kevin W.
August 24, 2015
Amazing views- if you pay for them
Location/ views/ views of Towers
Breathtaking views from hotel room on 25th floor. The skybar and pool were very small and unfriendly - unwelcoming - every single table or seat had a reserved sign on it even though 95% of them were unoccupied so there was nowhere to sit even at 7pm, it was very unwelcoming and pretty expensive with no views of the towers available. The pool was tiny and impossible to swim properly in it. Good gym though. Breakfast was on the Traders Lounge - poor quality mass produced food more suitable for a budget hotel - poor and slow but polite service- bad coffee from a machine - busy scrum for tables - if this was the executive floor breakfast I can't imagine how more downmarket the 5th floor breakfast would have been. The view of the towers was amazing and made up for everything. But the bad breakfast experiences stop this being 5 star.

Hong Kong
August 24, 2015
Terrible quality of room serviced meal
Location location location
The food quality of our room serviced meal is terrible, too salty in general and texture of meat is very bad. Food, drinks and service of the traders club lounge are just acceptable.

Shamshul S.
August 24, 2015
location halal meal facilities
good and nice stay

Meng K.
August 24, 2015
Good rest spot for the price
Price, Comfort and Location
Comfortable rooms, easy access to KL with excellent views. Fast internet too.

Ahmad Y.
August 24, 2015
Nice stay
Location, clean, helpful staff.

August 21, 2015
The staff at Club Lounge was very unfriendly
I paid for Club Lounge money but received a very lousy service from a butler who only serve the Euro peoples with smile but not for Asian face like us. He is not qualify to be a hotelier serve for VIP people.

Wong A.
August 20, 2015
convenient spot to explore KL
location, cleanliness, free wifi

Wong A.
August 20, 2015
convenient spot to explore KL
location, cleanliness, free wifi

marianna T.
August 19, 2015
Good place for young travelers
Sky Bar staff specially the bartenders from Borneo of dining buffet