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Excellent 8.9
Based on 8319 reviews

Recent customer comments

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based on 8319 reviews
  • Cleanliness 9.1
  • Facilities 8.6
  • Location 9.3
  • Room Comfort/Standard 9.0
  • Service 8.9
  • Value for money 8.4
  • Food/Dining 8.3

Jason L. from Singapore
Stayed one night in June 2015
Good location!
Walking distance from KLCC,buggy shuttle available as well:)
Good view,room is well maintained.
Reviewed September 14, 2015

Ching W. from Singapore
Business travelers
Stayed 5 nights in September 2015
Good location
Location, sky bar, room
Great hotel to rest and relax after a hard day.
Reviewed September 13, 2015

Sung K. from United States
Stayed 2 nights in January 2015
Comfortable stay, beautiful view!
View of the twin towers, nice room service, clean and comfortable room
Perhaps not 5, but 4 star hotel, but it is still a very nice hotel with an excellent view. We had a late night room service Nasi Lamak, and it was delicious! Very conveniently located within the ultra modern shopping mall, other high end hotels, and public park.
Reviewed September 13, 2015

giorgio M. from Italy
Stayed 3 nights in September 2015
Fantastic Hotel
Absolutely perfect stay. What to say about this hotel....GO THERE!!!!
Reviewed September 12, 2015

Baby M. from Malaysia
Stayed 2 nights in August 2015
Awesome staff and friendly.
1.Prompt service during check in and check out.2.Convenient to shopping.3.Staff very friendly and awesome.
Excellent...I would like to say thank you specially staff who working at Sky Bar and the team as well.Thanks to Fo Early and Guna for your hospitality..KUDOS all the team-sky bar...We will come back again...
Reviewed September 10, 2015

Clement T. from France
Stayed 2 nights in September 2015
Splendid view on the Petronas twin towers
View on the Petronas tower, sky bar and pool, Traders lounge club
Splendid view on the Petronas twin taowers, sky bar and pool, Traders lounge club
Reviewed September 10, 2015

Paulo P. from Portugal
Stayed 3 nights in September 2015
4 star hotel overpriced
Wi-fi free and good, Breakfast, location
Overpriced 4 star hotel. Cleanliness is not good. We refer that the structure of the bed was dirty and they didn't clean. They don't use the vacuum. The cleanliness is not, by no means a Shangri standard. If you pay an high floor to have a better view, that will came with the noise of the sky bar (open bar with no cover to everyone in the city)
Reviewed September 09, 2015

Firdaus H. from Malaysia
Business travelers
Stayed 2 nights in September 2015
A 5 star hotel living to its expectations.
An excellent customer service, good food & comfortable stay for business & pleasure.
A comfortable stay, excellent customer service & value for money.
Reviewed September 09, 2015

Vincy T. from Malaysia
Families with young children
Stayed one night in July 2015
Everything good
Location, helpful staff
Reviewed September 09, 2015

Azmah M. from Malaysia
Families with older children
Stayed one night in August 2015
Room with a view
KLCC Tower, Park, Fireworks
Enjoyed the fireworks night 31 Aug 15
Reviewed September 08, 2015