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2015
Excellent 8.9
Based on 8319 reviews

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Excellent



based on 8319 reviews
  • Cleanliness 9.1
  • Facilities 8.6
  • Location 9.3
  • Room Comfort/Standard 9.0
  • Service 8.9
  • Value for money 8.4
  • Food/Dining 8.3

Nguyen O. from Vietnam
Couples
Stayed 4 nights in August 2015
best fit for business and holidays
Location, Room facilities, cleanliness
Nice and secured hotel in cleanliness and with high room standard. staff need to be more attentive.
Reviewed August 24, 2015

Kevin W. from Malta
Couples
Stayed 2 nights in August 2015
Amazing views- if you pay for them
Location/ views/ views of Towers
Breathtaking views from hotel room on 25th floor. The skybar and pool were very small and unfriendly - unwelcoming - every single table or seat had a reserved sign on it even though 95% of them were unoccupied so there was nowhere to sit even at 7pm, it was very unwelcoming and pretty expensive with no views of the towers available. The pool was tiny and impossible to swim properly in it. Good gym though. Breakfast was on the Traders Lounge - poor quality mass produced food more suitable for a budget hotel - poor and slow but polite service- bad coffee from a machine - busy scrum for tables - if this was the executive floor breakfast I can't imagine how more downmarket the 5th floor breakfast would have been. The view of the towers was amazing and made up for everything. But the bad breakfast experiences stop this being 5 star.
Reviewed August 24, 2015

WAN S. from Hong Kong
Couples
Stayed 2 nights in August 2015
Terrible quality of room serviced meal
Location location location
The food quality of our room serviced meal is terrible, too salty in general and texture of meat is very bad. Food, drinks and service of the traders club lounge are just acceptable.
Reviewed August 24, 2015

Shamshul S. from Malaysia
Business travelers
Stayed one night in August 2015
Good
location halal meal facilities
good and nice stay
Reviewed August 24, 2015

Meng K. from Malaysia
Business travelers
Stayed 2 nights in May 2015
Good rest spot for the price
Price, Comfort and Location
Comfortable rooms, easy access to KL with excellent views. Fast internet too.
Reviewed August 24, 2015

Ahmad Y. from Jordan
Couples
Stayed 2 nights in August 2015
Nice stay
Location, clean, helpful staff.
Reviewed August 24, 2015

FOON W. from Malaysia
Couples
Stayed 2 nights in December 2014
The staff at Club Lounge was very unfriendly
NICE ROOM, CLEAN AND LOCATION GOOD
I paid for Club Lounge money but received a very lousy service from a butler who only serve the Euro peoples with smile but not for Asian face like us. He is not qualify to be a hotelier serve for VIP people.
Reviewed August 21, 2015

Wong A. from Canada
Families with older children
Stayed one night in August 2015
convenient spot to explore KL
location, cleanliness, free wifi
Reviewed August 20, 2015

Wong A. from Canada
Families with older children
Stayed one night in August 2015
convenient spot to explore KL
location, cleanliness, free wifi
Reviewed August 20, 2015

marianna T. from Italy
Solo travelers
Stayed one night in August 2015
Good place for young travelers
Sky Bar staff specially the bartenders from Borneo of dining buffet
Good
Reviewed August 19, 2015