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2015
Excellent 8.9
Based on 8319 reviews

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Excellent



based on 8319 reviews
  • Cleanliness 9.1
  • Facilities 8.6
  • Location 9.3
  • Room Comfort/Standard 9.0
  • Service 8.9
  • Value for money 8.4
  • Food/Dining 8.3

MOHAMMAD H. from Bangladesh
Couples
Stayed one night in July 2015
location
centrally located
Reviewed July 24, 2015

Mohammad R. from Singapore
Business travelers
Stayed one night in July 2015
Alrite
View but I don't get the view
Ok
Reviewed July 24, 2015

Carol Y. from Malaysia
Couples
Stayed one night in May 2015
Clean &a comfortable
Feeling relax
Reviewed July 22, 2015

Vincy T. from Malaysia
Families with young children
Stayed one night in July 2015
Nice and comfortable hotel
Best location, nice environment
Best location, nice environment
Reviewed July 22, 2015

Simon B. from Australia
Couples
Stayed 2 nights in July 2015
fantastic
Location, Staff friendliness, Ambience.
Reviewed July 22, 2015

kiin Y. from South Korea
Business travelers
Stayed 3 nights in July 2015
Dissapointed lobby
Nice room and view
But dissapointed for a small lobby
Reviewed July 21, 2015

Huey W. from Malaysia
Business travelers
Stayed 3 nights in April 2015
Great hotel to stay
Food, Clean Room and nearby shopping mall
Pleasant staff and food in tasty
Reviewed July 21, 2015

Huey W. from Malaysia
Business travelers
Stayed 3 nights in April 2015
Wonderful hotel near KLCC area
Food, pleasant staff and clean room
Pleasant and walking distance to shopping mall
Reviewed July 21, 2015

Tan H. from Malaysia
Families with young children
Stayed one night in June 2015
good hotel, but it not 5 star
clean, good location and friendly staff
everything is good, only the check in counter in 5th floor is not suit for a 5 star hotel
Reviewed July 20, 2015

Audrey M. from Malaysia
Couples
Stayed 2 nights in July 2015
An excellent hotel
Comfortable bed, attentive and friendly staff, beautiful view of Petronas Twin Towers
I had booked a deluxe room for two nights over the Hari Raya weekend. The first night, we enjoyed the room, but we realised that we wanted to enjoy the view of Petronas Twin Towers while relaxing in the room. As we enquired about the upgrade fee, we agreed on the fee to be charged and the next day, we proceeded to Level 5 to inform that we would indeed like to upgrade the room. At 2.30pm, the new room was yet to be ready but we were allowed to use our previous room while waiting for the new room to be ready. We were informed that the room was available and we proceeded there. However, upon entering that new room, the smell of smoke was so strong. Upon request with the housekeeping staff, we were promptly attended by two staff who walked in and took a sniff. They said that it was not the smell of smoke but they would immediately escort us to another room. The new room smelled fresh and was better than the earlier smoky room. For our inconvenience, they agreed to waive the upgrade fee which we delighted with, as the new room was really alot better smelling. We were delighted with the view of Petronas Twin Towers as that room really allowed us to enjoy Petronas Twin Towers fully from the comfort of our room. We ordered food from their room service and we had problem with opening the bottled tomato sauce, thus we called and requested for someone to send another bottle, or at least come help us open the bottle. When their staff came, they brought a plate of fruits as well as chocolates, in addition to helping us open the bottle of tomato sauce, as well as passing us an apology card for the inconvenience caused to us. I can just marvel at how attentive and fast the staff of Traders Hotel Kuala Lumpur has reacted. Upon checking out, while their staff was processing it for us, another staff actually approached us to apologise for the inconvenience as well as enquire on how was the room.
Reviewed July 20, 2015