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2015
Excellent 8.9
Based on 8240 reviews

Recent customer comments

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Excellent



based on 8240 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.6
  • Location 9.3
  • Room Comfort/Standard 9.0
  • Staff Performance 9.0
  • Value for Money 8.4
  • Food/Dining 8.3

9.3 Lin-hsuan H.
Taiwan
January 30, 2015
Great view, great food
View, food , cleanness
Enjoyed the stay

9.7 Eamon O.
Australia
January 30, 2015
A great hotel in a great location
The staff was excellent, room was excellent and location close to a running track was fine by me. Loved this hotel and I will stay there again.
However, I do not think it is a 5 star hotel. It's an excellent 4 star and it would be my hotel of choice when I return to KL. I would highly recommend this hotel to everybody.

9 sudarat K.
Australia
January 29, 2015
Polite staff, comfortable stay
Location , buggy service , clean
We were first really impressed with the attendance and service from the staff, you will experience this the moment you step off the taxi. The check in process was smooth, didn't feel lost or helpless for a second. The whole ambiance of the hotel and our hotel room was very luxurious. Our room was great, had a view from the 23rd floor. The only thing we found a bit annoying was the wooden wardrobe-like doors of the bathroom. You can't keep it open. It is very close to the Petronas twin tower, and the KLCC shopping centre, you can get there very easily by the complimentary buggy service which the hotel provides. It takes you there and back. Overall, would definitely recommend this to people and would come here again if we ever get the chance.

9.3 Robert M.
United Kingdom
January 28, 2015
Weekend Break
Smooth Check-in, Pool Bar on L33
Smooth check-in / check-out process. Lovely staff at L33 pool bar offered us booth without asking

8 Chan A.
Hong Kong
January 27, 2015
classic hotel
service, location, design

8 Chan A.
Hong Kong
January 27, 2015
nice hotel
service, location, cleaness

2.3 Chee G.
Malaysia
January 27, 2015
comfort nice place
location,view,service quality
not at the moment

10 WEE N.
Malaysia
January 27, 2015
Good location nice view comfy room
Big room , nice breakfast floor at 32th floor , sky bar at night with nice view
It was my bday , is pretty sweet the hotel sent the flower which one of the delivery from spore to my room. Comfy . And good location

9.3 Irene G.
Australia
January 27, 2015
Special
Room amenities and cleanliness, Location, Staff assistance and friendliness
Perfect. Could not fault it. Never can. This was my 4th or 5th stay there.

8.3 Daniel M.
United Kingdom
January 26, 2015
Weekend Stay in KL
location, roof top bar, staff friendless ness
good