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2015
Excellent 8.9
Based on 8274 reviews

Recent customer comments

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Excellent



based on 8274 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.6
  • Location 9.3
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for Money 8.4
  • Food/Dining 8.3

Vorachand T.
Thailand
May 09, 2016
The standard has lagged in the last few years
I used to like this hotel as it is convenient for my shopping at KLCC. The rooms were impressive but I think that the cleanliness in cleaning up the room is slacking. I stayed in a suite this time, went into the room for 10 mins. a staff knocked on the door to give me a fruit plate with somebody else's name on it. So I called the guy who delivered it and told him that it's not in my name, just incase you gave to the wrong room, he then said, no worries and left! I then ate a banana and left the peel on the plate, day 3 of my stay, the banana peel is still on the plate!? The working table had biscuit crumbs in the plug compartment. My shower area had someone's plastic razor cover left on the side. I mean, this time housekeeping was bad. A lot could be improved and it definitely changed from my past stays here.

DENIS T.
France
May 08, 2016
Great hotel
Best location, great service and comfort.

Yu Y.
China
May 08, 2016
So comfy
The bed is tooooooooo comfortable to wake up in the morning, especially after days of busy working:-)

Junfeng L.
China
May 06, 2016
Ideal hotel to stay in
It located in a fantastic place which only a few minutes walk to KLCC, quite convenient to go on foot or by free shuttle bus, or even close to Hop on hop off bus stop. The room I got was clean and cozy , but little bit small, the gym and sky bar are great.

li H.
Singapore
May 06, 2016
Simply love this hotel and the view of the twin tower
friendly staff, big room and good location.

byung K.
South Korea
May 05, 2016
the view and locations very good~
the view and locations very good~

Jong P.
South Korea
May 03, 2016
good place and comport room
so nice. i will use next trip to malaysia

airene U.
Philippines
May 03, 2016
Just ok
Nothing to say much, the buffet breakfast not so nice.

Michael H.
Denmark
May 03, 2016
Good comfortable hotel that is good value
Attached to conference centre so feels like a conference hotel. Very good value and central location. Restaurants good and value for money

Pimchanok R.
Thailand
May 02, 2016
Great location
Everything is perfect!