arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Excellent 8.9
Based on 8279 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 8279 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.6
  • Location 9.3
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for Money 8.4
  • Food/Dining 8.3

Kit T.
Hong Kong
November 06, 2014
system lead
like sky bar and locaton and breakfast

Jaime I.
United States
November 06, 2014
Staff Needs Improvement
Proximtity to KLCC, excellent food, Outdoor water park
I would've rated my experience much higher if it wasn't for two encounters with the service staff that made me and my family upset. At dinner, a waitress asked us to keep our four year old daughter quiet. My wife and I were insulted because we watch carefully that our daughter doesn't disturb other people and she wasn't in this case. We were guests of the hotel, had purchased an expensive meal and pointed out to the waitress that there was another section of the restaurant that wasn't occupied and they should've thought to seat us there instead of making such a ridiculous comment. Both the waitress and manager apologized, but we didn't eat at that restaurant the other two nights we stayed. The second encounter with inefficient staff was housekeeping. We left the room at 10:30am, making sure to turn off the "Do Not Disturb" sign and when we came back three hours later the room was still not cleaned. I had to call to get housekeeping to come to our room and when they arrived, the manager suggested we call housekeeping when we are leaving our room for better service. I told him that a guest in a 5 star hotel shouldn't have to tell them when to do their job. In both situations, the staff needed better training and procedures to prevent irritating guests. Would I stay there again? No. There are many other hotels in the area to choose from.

ALTAF P.
Australia
November 05, 2014
Great Hotel
Location, Cleanliness

Wei G.
Singapore
November 05, 2014
friendly staff made the stay wonderful
the friendly staff, good food and good location
It's wonderful and the kids really love it

Chun M.
Hong Kong
November 05, 2014
NIce hotel in good location
Lovely, Big room, comfortable
I am a here for Business. The location is ok. Room and Bed are big enough. It has all I need.

siew T.
Malaysia
November 05, 2014
good hotel
nice view,high class, good service
is a nice 5 star hotel

Sumanth G.
Australia
November 05, 2014
Best of the Best
Good Hospitality, Location & Excellent room service
I had the best time at the Traders. Its location is perfect and the views of Twin towers is just mind blowing. Hotel staff was friendly and one of the best service I have seen. Will visit again for sure

Maria I.
Philippines
November 04, 2014
4-5 star kind of hotel with affordable rates
Rooms, Location, Value for money

Richard O.
Australia
November 04, 2014
Traders Hotel - October 2014
Everything.
My wife and I stayed at Traders Singapore for a short time at the end of October 2014. We cannot say anything other than the entire experience at Traders was perfect. Every single aspect of the hotel was superlative.I would highly recommend Traders to everybody and we will most definitely stay again at Traders when we visit Singapore next.

Siah T.
Singapore
November 04, 2014
Location and service
Location and hotel cleanliness
Excellent