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Crystal City Hotel

A-231, 1st Floor, Kuantan City, Kuantan, Malaysia 25300 (Show on map)

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Hotel Area: Kuantan City Number of Rooms: 22
Free Wi-Fi

Recent customer reviews

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Good

7.4

based on
94 reviews

Value for Money
8.2
Location
7.3
Staff Performance
7.9
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
6.9
Food/Dining
6.0
All reviews (94)
Bor Y. Families with young children Malaysia, March 17, 2013
had to climb stairs to 3rd floor

Good location, lots of restaurants nearby, driving distance to beach
5
It is a budget hotel, so can't complain much since the price is really affordable. No cafes attached so no breakfast included. This is because there are lots of nearby restaurants within walking distance or driving distance. Located slightly outside the old town center but still very near. The room is not carperted.. but wifi wasn't working and the TV channels were acting strange, maybe because they bought Hisense TV instead of branded. Aircon ok, too bad no ceiling fan. Can get by for a night I guess.
Chee C. Families with young children Singapore, March 10, 2013
Nice Room, Value for money!!

Big Family Room, Clean Room!
8
I am happy stay at that hotel, the room is clean , the bathroom is big enough, value for money!
Marco L. Business travelers Malaysia, February 22, 2013
Room big but location not so good

New comfortable and clean
7.7
Room is big clean and new but wifi connection is bad can't connect tv channel don have astro WLT line tv not clear.
Restaurant Tip: Easy for find a food a lot of Chinese rest and food court around this hotel.
Fawaz I. Groups Malaysia, January 27, 2013
Nice and big rooms

Easy to park vehicles
5
Nice stay in this hotel. Rooms are well equippedv and the items are brand new. Clean bathroom also. Only things that upset me is they seems don't have enough towels to cater their guests. I only got 2 towels. I supposed to get 4. That's things really spoiled my mood already in staying in this hotel.
Peter H. Solo travelers United Kingdom, January 03, 2013
Not happy

Big room and bathroom.
4.3
No problem with no window as it was quiet. With cheaper hotel expect fewer facilities not less clean. Towels did not smell fresh and bed linen not exactly white. Major problem was insects with a cockroach. Had to eliminate the cockroaches but impossible to remove the ants. Tv has 2 channnels not that you would stay in! I will not visit again and would never take a family there. Avoid.I regret this stay.
Travel tip: Walk to town is too far.Free bus until april so use it. Laundrette other side.3.75 a kilo and helpful. Many shops around. Take the 200 bus to a fine beach.Teluk cempedak.
Wan A. Families with older children Malaysia, December 25, 2012
Spacious room.

Located near city (around 10 to 15 minutes drive by car).
7.7
need to use stairs. do not have lift. not enough hotel parking space. need to pay for car parking coupon (estimated rm3.50 per day) (starts at 9am for parking fee) for other than hotel parking space. spacious room and bathroom. wifi internet access & astro (few channels). do not like the glass inside the room (with brand liqour) (does not have sensitivity for muslim). have direction for qiblah direction though. do not travel to kuantan, pahang during monsoon season (there maybe flood in few places in kuantan during monsoon seasons). however, we will return back to this hotel in near future due to its location and room spaciousness.
Hwang V. Families with young children Malaysia, December 16, 2012
Big and nice basic room

Clean
5.3
Reception area is the bare basic and so is the room. The size of this double deluxe room exceeds my expectation. No coffee or sugar sachets is available. Foods of course is easily available in the vicinity. Recommended for budget-family travelling stays if familiar with Kuantan town.
Sebastian C. Couples Malaysia, December 02, 2012
Value for money

No need to worry about car parking.
8
Satisfy with the cleanliness of the room. Kemaman kopitiam is across the Main Street.
Salina M. Families with young children Malaysia, November 23, 2012
Accomodation worth paying

clean and spacious room
8.7
A pleasant stay and worth paying for. The room is spacious and clean for families travelling. Its about 10 mins drive from Kuantan city centre.
Quek K. Solo travelers Malaysia, November 19, 2012
Nice, clean and value for money

Value for Money
9
Located quit far from the town. the internet service wifi is very fast.very big space in the room.Toilet is clean. big LCD screen.The staff are nice.Value for Money!
Sightseeing/Attractions Tip: Value for Money

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