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Duta Sands Beach Resort

Jalan Beserah, Beserah, Kuantan, Malaysia 26100 (Show on map)

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Hotel Area: Beserah Number of Rooms: 32

Recent customer reviews

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Above average

5.5

based on
21 reviews

Value for Money
5.4
Location
6.0
Staff Performance
5.0
Hotel Condition/Cleanliness
5.0
Room Comfort/Standard
6.4
Food/Dining
5.0
Families with older children (21)
Hasimah N. Families with older children Malaysia, February 10, 2013
Value For Money

In front of beach, nice view
6.7
Hotel features quite old, need upgrading & refurbishment. The room that we stayed no. 305 got some stinky smell.
Tam M. Families with older children Malaysia, December 04, 2012
Location is nice

the chalet is quite spacious and the location is very good because it is near to the beach.
5.7
The environment is nice.but the place is not well organized. It's very dirty around the chalet. The caravan around there are old and spoilt. It is not well take care. The swimming pool is too small and dirty. It's too dark at night and felt unsafe. The breakfast should availble due to our reservation but the were no breakfast at all.
Suzanawati B. Families with older children Malaysia, June 05, 2012
bilik kecil

tiada
3.3
Hotel tak menarik. im supposed to stay at chalet but due to ur management problem which no earlier arrangement made, i was transfer to the hotel. I was cut my stay frm 2 night to 1 night. but unable to get any refund frm agoda. On top of that im not managed to contact agoda personnel even email has been send out earlier. Agoda service is not there and ill not use it anymore.
Selvaraju C. Families with older children Malaysia, May 31, 2012
Third grade facilities

Pleasant staff
4.7
Poorly maintained facilities, baby pool not usable, main pool not cleaned, beach littered with rubbish, std b.fast. Bath needs a deep scrub. Pleasant staff made the difference.
Selvaraju C. Families with older children Malaysia, May 29, 2012
Third class facilities

First class staff
4.7
far from town centre, pools poorly maintained, beach a rubbish dumb, bath room needed a deep scrub, no additional facilities. good staff.
Wong W. Families with older children Malaysia, December 26, 2011
Bad Experience

bad
2
bad experience, not worth the print and room is very very old.
Swee P. Families with older children Malaysia, June 11, 2011
Lousy hotel and bad service

Non
2.3
This is the worse hotel I have ever stayed. The room was dirty, no towels. Have to request for 2 times before receiving them. Even after complaining, the room was not clean properly. The towels were not changed and the coffee replenished. As for the breakfast, have to go to another hotel(5 km away) to take. Also lousy breakfast. Wasn't given the voucher unless asked - missed my 2nd day breakfast because forgot to ask and forego the 3rd day(don't miss much). The swimming pool was very dirty and there were larvae and frogs in the wading pool. Nobody seems to be cleaning the place. Definitely not going back again and neither will I recommend it to anyone
Travel tip: Never stay at this hotel
Chin W. Families with older children Singapore, August 10, 2010
Basic hotel

Room rates
6
We arrive during the start of a long weekend. Checked in but could not freshen up after a 6 hour drive as the hotel is unable to provide towels until after 6pm. It's a very basic hotel - we have a reasonably clean room with basic amenities. The hotel is near the beach and a short drive to a supermarket, restaurant and other conveniences. Overall, a pleasant stay given the price of the room.
Annie L. Families with older children France, December 20, 2009
A nightmare

Nothing at all
2
When I arrived at Duta Sands beach with my 2 daughters on the evening, it was not possible to have our diner because most of the hotel was booked by a big group for a party. We had a room near the reception and it was like we were in the middle of the party, very very noisy. They were singing (karaoke) until 4 am in the night, with the sound very high. Impossible to sleep. We did not take any shower since the bathroom was dirty. We did not like the room neither. The breakfast was awful, with flies and aunts sharing the food with us. The only thing we wanted to do is leaving this hotel as soon as possible. I was ashamed to have brought my daughters in such a place. It's really a place to avoid, it was a nightmare. Fortunatelly, I only booked one night.
Md N. Families with older children Malaysia, September 19, 2010
Duta Sands Beach Resort,
6.3
This customer has only rated this hotel and has not submitted any comments.

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Duta Sands Beach Resort KuantanDuta Sands Beach Resort Kuantan - SurroundingsDuta Sands Beach Resort Kuantan - Hotel ExteriorDuta Sands Beach Resort Kuantan - RestaurantDuta Sands Beach Resort Kuantan - Swimming poolDuta Sands Beach Resort Kuantan - Hotel ExteriorDuta Sands Beach Resort Kuantan - Swimming poolDuta Sands Beach Resort Kuantan - Guest RoomDuta Sands Beach Resort Kuantan - Guest RoomDuta Sands Beach Resort Kuantan - Hotel ExteriorDuta Sands Beach Resort Kuantan - ChaletDuta Sands Beach Resort Kuantan - Hotel ExteriorDuta Sands Beach Resort Kuantan - Swimming PoolDuta Sands Beach Resort Kuantan - Standard Room

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